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Customer reviews: iziGift | Gift Cards, Rewards

Develop by HTH Capital

Reviews (29)

Overall rating
4.5

What Merchants Think

Merchants using "iziGift | Gift Cards, Rewards" generally express satisfaction with the app's performance and its impact on their businesses. Many praise the app for its innovative features and exceptional customer service, although some have faced challenges during setup. The app is notably recommended for its ability to facilitate gift card management and personalization, enhancing overall customer experience.

Key Strengths

  • Exceptional customer service with quick and responsive support.
  • Ability to customize emails and gift card images for a personalized touch.
  • Ease of use and intuitive interface that simplifies gift card issuance.
  • Innovative features such as selling products as gifts and customization options from the product page.
  • Support for seamless integration and setup assistance directly from the app creator.

Common Concerns

  • Challenges with setup guides and initial campaign setup, particularly for bulk campaigns.
  • Instances of incomplete email delivery during bulk campaigns.
  • Occasional reliance on manual intervention due to setup difficulties.

Final Thoughts

Overall, "iziGift | Gift Cards, Rewards" is well-regarded for its reliability in managing gift cards and its top-notch customer service. While some merchants have experienced initial setup challenges, these issues are often resolved with direct assistance from the app's creator, Henry. The app provides valuable features that enhance user experience, making it a recommended choice for businesses seeking straightforward and efficient gift card solutions.

Amethyst Soul Home

Mar 05, 2025  on Shopify

We’ve been using iziGift for about 2 years now, and it’s been a game changer for us. It makes selling and issuing gift cards easy and more customizable to our needs, and they’re always adding new features, which is a nice bonus. Plus, anytime I’ve needed help, their support team has always been super helpful. I have recommended this app to other Shopify businesses and will continue!

Koop

Feb 17, 2025  on Shopify

HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst. We've been using more than 400 apps for our store and we rarely leave review. When the products don't work, we will encourage our fellow business owners to use something else, as there's a lot of apps our there.

Koop

Feb 14, 2025  on Shopify

HORRIBLE APP. We've tried to create a bulk campaign to send to our clients, the setup guide were not clear so we've had to reach out to their "customer service", which is basically the CEO doing this on his phone. He did confirmed that his guides were not clear, so he had to manually create the campaign for us as the his setup could not do it. Once the campaign was set up, he disappeared and we realised that out of 500+ emails that were supposed to be sent, only 168 were sent. It took about 3 hours with customer service to set this up, and once we realised that the campaign did not worked, he was nowhere to be found. He says it was out of business hours, so could not help. We've had to manually create the campaign and send 500+ gift cards manually. Don't use this app, it does not work, and customer service is the worst.

Gina Studio Estético

Nov 20, 2024  on Shopify

We have been so pleased with this app. It's provided an exceptional solution to our issue of being unable to access gift card numbers, since we have a brick and mortar shop and don't use the Shopify POS. The company has been a delight to work with and made so many custom builds to fit our business needs. The have been available to answer our questions quickly. I would highly suggest working with them. We spent months looking for a solution and I am so pleased with how the experience of using IziGift has been going. 10/10

Sunday Homestore

Nov 05, 2024  on Shopify

Brilliant customer service - this is one app where the developer genuinely cares for the store owner's experience, and they're clearly committed to ongoing improvements. Highly recommend.

BERTEAU & Co.

Jun 19, 2024  on Shopify

I had a few problems with bulk upload, but customer service walked me through step by step and helped me get all 1,600 of my customer's gift cards issued! This app rocks!

UnBarred Brewery Shop

Dec 21, 2023  on Shopify

This app is working well for our website. Giving our customers easy and hassle-free options for getting a gift card and being able to add notes / email it to the person they are gifting is also a great feature. The customer service is also helpful and responsive.

Holistic Energy Healing

Nov 30, 2023  on Shopify

I just downloaded the app yesterday 11/29/2023 and wasn't sure what I was doing wrong. I reached out to tech support and immediately was able to set up a 9 am appt today 11/30/2023 with the creator. Within 10 minutes Henry was able to walk me through the hiccup I was having and voila! problem solved! He was wonderful to work with and happy my issue was a simple quick fix. The app is working great for me now and I am looking forward to a busy holiday season.

Fuudi

Nov 09, 2023  on Shopify

Super straight-forward gift card app. Innovative new functions just added - ability to sell products as a gift. We had hand-written this functionality already but using the app was much less kludgy and more intuitive so we switched over to using the built-in functionality. Can't say enough about support responsiveness. highly recommend!

KicKee Pants

May 09, 2023  on Shopify

Easy to use app with great support! If you're looking for a Gift Card solution that allows you to enter recipient info (right from the product page!) as well as other customizations, this one is great. Henry is quick to respond to questions and you can tell he really cares about his clients and making sure you have everything you need. Highly recommend!

to112-ca

Dec 22, 2022  on Shopify

This app solves what I think should be a native shopify function...but it does it with so much more grace. I love that you can customize the emails and gift card images. BUT most of all that people can send the gift card to those whom they purchased it for. Henry is SO HELPFUL and quick to respond. I'm so happy I found this app.

Rainbow Nation Wines

Dec 09, 2022  on Shopify

This is a Great app and easy to use. the support from Henry and team is world class, keep up the good work :)

Kawaii Molds By Kawaii Tomodachii

Oct 22, 2022  on Shopify

THANK YOU!!! I was able to add my own template I made myself that matches my brand and the interface for the app is extremely easy to use! I had gift cards on my store in under 5 minutes and they look fantastic! The first $300 in gift cards purchased in the month have no fees and after that it's around 2% in fees which is such a small price to pay for having a working gift card page. Thank you thank you thank you!!!! 100/5 stars!!

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