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Customer reviews: Zestard ‑ Easy Donation

Reviews (179)

Overall rating
4.7

What Merchants Think

The general response from merchants using "Zestard ‑ Easy Donation" is largely positive, particularly because of the high-quality customer support and the app's effectiveness in facilitating donations through store transactions. Despite some technical hiccups during installation and setup, users appreciate the app’s potential and functionality.

Key Strengths

  • Exceptional customer support, with specific mentions of team members like Neha and Bhushan.
  • Quick response times and willingness to assist with customization requests.
  • Ease of use and straightforward integration into existing storefronts.
  • Flexibility in handling different donation setups, including custom amounts.
  • Aesthetically pleasing design and seamless incorporation into shopping carts.

Common Concerns

  • Technical issues during installation, particularly with specific themes.
  • Occasional bugs, such as issues with tax receipt emails.
  • Need for additional features, such as a recurring donation button.
  • Time differences affecting the immediate availability of support.

Final Thoughts

"Zestard ‑ Easy Donation" is generally well-received by merchants, primarily due to its effective donation functionalities and outstanding support team. While there are some technical challenges, the app is a valuable tool for those looking to streamline their donation processes. The developers' proactive approach to customer support ensures issues are addressed satisfactorily, making it a worthwhile addition to any ecommerce setup.

AARCS

Dec 19, 2024  on Shopify

The premise of the app is great – easy way to add donations on to purchases including custom amounts! Unfortunately there are a few bugs with the app (images not working in the tax receipt email, and not sending tax receipt to the donor address) – but the support team has been great at finding a workaround to get this functioning for us while they figure out how to solve the problem!

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