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Customer reviews: Easify Product Attachments

Develop by Shopify

Reviews (106)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with the "Easify Product Attachments" app, noting its user-friendly interface and the exceptional support provided by the support team. Multiple users highlight the app’s effectiveness in managing and displaying product attachments, which has positively impacted customer engagement and satisfaction.

Key Strengths

  • Easy to use with a seamless setup process.
  • Supports a wide range of file types.
  • Exceptional customer support with quick response times and effective problem resolution.
  • Free to use, enhancing its value proposition.
  • Enhances product listings by providing detailed product information, boosting customer confidence.
  • Frequent updates and customizations according to merchant needs.

Common Concerns

  • Initial setup issues experienced by some users, though resolved with support.
  • Compatibility with certain themes, requiring adjustments or customization.
  • Limited language-specific customization capabilities initially experienced by users.

Final Thoughts

The "Easify Product Attachments" app receives overwhelmingly positive reviews from merchants who appreciate its functionality and the outstanding support team that addresses issues efficiently. While there are some concerns about initial setup and theme compatibility, these are generally resolved swiftly by the support team. Overall, the app is highly recommended for Shopify store owners looking to enhance their product listings with comprehensive attachment features.

Medikonda Nutrients

Nov 13, 2025  on Shopify

Will never suggest this app. Not worthy. The bulk uploads just do not work right. We have utter disappointment and frustration regarding the lack of resolution for the bulk attachment import issues we have been experiencing. We tried communication with Easify team for a considerable amount of time, yet we have not received a concrete solution. The responses often consist of vague automated/bot generated replies or links to general articles, which have not helped us successfully resolve our problem. We have over 4,000+ attachments that need to be linked to products on our website, but despite multiple attempts, multiple mails. We have been unable to complete the bulk upload process successfully. This ongoing failure to link these important documents is now critically impacting our website's functionality. We kept requesting for proper support and focus on solving this issue as quickly as possible. But were handed automated/bot generated responses.

Essential Life

Nov 08, 2025  on Shopify

The app is not functioning! Although support has assisted me, the same problem persists repeatedly. I have now uninstalled the app.

Weirdos Inc.

Sep 29, 2025  on Shopify

Excellent app. We found it to be a very useful tool, and the customer support is top notch! I had a problem with my attachments not showing and they fixed it right away!

Foliendealer.com

Sep 10, 2025  on Shopify

The app works flawlessly – finally I can easily attach files to my products. Exactly what I needed! The service is outstanding: super fast, friendly, and solution-oriented. Highly recommended for anyone who wants to take their store to the next level.

PrintPeel&Stick Ltd

Aug 29, 2025  on Shopify

Installed and up and running in a few moments, Lich helped me resize the text and change the titles to customise to my store, love it so far! just hope it stays Free!

Spreest

Aug 19, 2025  on Shopify

Easify product attachments works for us as intended - We can easily transfer a pdf instructions to our shopify page for our clients. One thing which is missing for us is a possibility to manipulate with more than 10 attachments at once, we got told that it might be fixed in the future

Namaste North

Aug 13, 2025  on Shopify

App works as intended - is inexpensive - and their support has helped me twice, quickly and without trouble. Would recommend.

cpwarehouse

Aug 06, 2025  on Shopify

Great customer service! Thanks Mari for a wonderful experience. App also works great and is easy to use.

DealByEthan.gay

Aug 02, 2025  on Shopify

I love Easify Product Attachments. It's an amazing app and I am so grateful to the developers and to the fantastic tech support. They always respond quickly and give me exactly the right advice and even access our site to check when needed. Thanks especially to Lich from Easify who helped me tonight.

Wicca USA Tienda de Libros, productos esotéricos, Amuletos, Velas, Talismanes

Aug 02, 2025  on Shopify

I’m having an issue with the app — when I copy the link and insert it into the product description, it doesn’t lead to the PDF file. I wanted to inform you so you can review or assist with the issue.

Avern Cleaning Supplies (Internet) Ltd

Jul 21, 2025  on Shopify

Good easy to use app and support (Clove) was very helpful and made the changes we wanted very quickly.

GAPS Water Treatment

Jul 15, 2025  on Shopify

I've been using this app for nearly a year and it is one of my favourites, its really helped with our website as we have lots of manuals and data sheets. Had our first glitch today with the new update but Mari from support fixed it in minutes and had us back up and running almost immediately. I'm very impressed with their high level of service and their brilliant app.

At Home Care Supplies

Jul 07, 2025  on Shopify

The app is super easy to use, and customer support is quick to respond and resolve any issues. I had no trouble uploading user manuals and linking them to products, but when the manuals were not appearing in product pages, Charles took excellent care of me and helped get the user manuals to appear with the products. Highly recommend Easify!

Magnet Race Numbers

Jul 01, 2025  on Shopify

Immediately impressed. Super easy to use. Set up in seconds. Customer support responded in seconds, WOW! The only thing I wanted adjusted was the title size, and they are already straight onto it. This is a huge help to my store, i am very thankful.

Elektor

Jun 30, 2025  on Shopify

Great support, helpful and fast to respond! Jen took care of our request in less than 30 minutes and was very friendly and professional!

Durofix UK

Jun 17, 2025  on Shopify

Struggled with initial setup but Jen, Violette, Tracy, Lich, and the team were all fantastic, quick to respond and resolve our issues, highly recommend

Minify

Jun 17, 2025  on Shopify

Super easy to set up and works as intended. I ran into a small issue, but Mari from the support team was incredibly responsive and got it resolved within 24 hours. Great service!

ACDelco Tools UK

Jun 17, 2025  on Shopify

Not been able to get the app working yet but this was due to theme limitations. Jen on the support team has been great and very helpful :) Update: Easify support has been fantastic and the app is now functional, thank you!

Hartlepool Plumbing Supplies HPS

Jun 13, 2025  on Shopify

Just started using the app and i was struggling with implementing it onto my online store, Clove from support was helpful in resolving this issue.

Divine Essence

Jun 13, 2025  on Shopify

We have been using Easify Product Attachments and are very satisfied with the app. Works great and recently when Shopify did thei Summer 2025 update, it seems to have caused issues for several apps but Violette and the team at Easify had it fixed in no time! very satisfied with the app and the support.

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