EAS EU Compliance App Review: Features & User Feedback for Shopify

Customer reviews: EAS EU & UK Compliance

The EAS EU Compliance app helps Shopify merchants automate legal requirements for EU markets, including GDPR, cookie bars, and VAT handling. This review covers its features, pricing, and real user experiences to help you decide if it’s the right solution for your store.

Reviews (65)

Overall rating

4.8

5

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What Merchants Think

Merchants find "EAS EU & UK Compliance" to be an indispensable tool in navigating the complexities of VAT compliance for EU and UK sales. The app is praised for its straightforward setup process and the exceptional level of customer support provided by the team. Many merchants report significant peace of mind thanks to EAS's expertise in handling taxation issues, making this app a highly recommended solution for Shopify store owners expanding into these markets.

Key Strengths

Outstanding customer service, particularly from team members like Teemu, Daria, Peter, and Waltteri.
Quick and easy onboarding, often completed within 24 hours.
Simplified IOSS and VAT compliance setup and management.
Competitive and transparent fee structure.
Eases the process of EU and UK market expansion for small businesses.
Comprehensive education on e-commerce compliance issues provided by the team.

Common Concerns

High PayPal processing fees perceived as unreasonable by some merchants.
Payment process can be cumbersome, and some follow-ups on specific requests like UK shipping applications are not timely.

Final Thoughts

The "EAS EU & UK Compliance" app has garnered overwhelmingly positive reviews from merchants who appreciate the ease of use, quick setup, and comprehensive support. While there are minor concerns regarding payment processes and fees, the app's ability to simplify compliance with EU and UK tax regulations is a game-changer for many small to medium-sized businesses looking to expand internationally. Overall, EAS stands out as a highly recommended tool for managing EU and UK VAT requirements efficiently.

9 for 9

Aug 05, 2025 on Shopify

Positives: System works well and integrates nicely with Shopify. Customer support is good. Negatives: Be aware that EAS charge hefty fees for delayed payment (11% interest + late payment fee). You get 10 days to pay after receiving the monthly invoice. I have had some issues with bank transfers arriving late (e.g., security holds pending documentation) and if this happens it can cost you a lot. You can pay using a payment link but EAS charge an additional 3% if you use that. Also bear in mind if you do happen to have very low sales in any month, the cost of the service per order will be high (e.g., 79 euro monthly fee with 10 EU sales = 7.90 euro per order).

Ayten Gasson

May 14, 2025 on Shopify

A great app, however, the support team is quite slow to respond, and I have had to chase them to get help. Still waiting for support for an IOSS question I had days ago. It's disappointing because with better after-sales support, this would easily be a 5 star app.

PHDOODLESHOP

Aug 05, 2024 on Shopify

I was thrilled by the fact that they accept Paypal payments because I would be able to use my Euros directly and avoid converting them to CAD, and then to EUR again. That was before I realized they charge an outrageous 6% additional processing fee when using Paypal (!!!). Paypal money transfers are FREE so why are you charging 6%?!