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Customer reviews: EAS EU & UK Compliance

Develop by EAS Project

Reviews (68)

Overall rating
4.9

What Merchants Think

Merchants find "EAS EU & UK Compliance" to be an indispensable tool in navigating the complexities of VAT compliance for EU and UK sales. The app is praised for its straightforward setup process and the exceptional level of customer support provided by the team. Many merchants report significant peace of mind thanks to EAS's expertise in handling taxation issues, making this app a highly recommended solution for Shopify store owners expanding into these markets.

Key Strengths

  • Outstanding customer service, particularly from team members like Teemu, Daria, Peter, and Waltteri.
  • Quick and easy onboarding, often completed within 24 hours.
  • Simplified IOSS and VAT compliance setup and management.
  • Competitive and transparent fee structure.
  • Eases the process of EU and UK market expansion for small businesses.
  • Comprehensive education on e-commerce compliance issues provided by the team.

Common Concerns

  • High PayPal processing fees perceived as unreasonable by some merchants.
  • Payment process can be cumbersome, and some follow-ups on specific requests like UK shipping applications are not timely.

Final Thoughts

The "EAS EU & UK Compliance" app has garnered overwhelmingly positive reviews from merchants who appreciate the ease of use, quick setup, and comprehensive support. While there are minor concerns regarding payment processes and fees, the app's ability to simplify compliance with EU and UK tax regulations is a game-changer for many small to medium-sized businesses looking to expand internationally. Overall, EAS stands out as a highly recommended tool for managing EU and UK VAT requirements efficiently.

Rock the Panda

Feb 14, 2025  on Shopify

Really quick and easy installation of IOSS on my Shopify website; I barely had to do anything! And appointing EAS as the Authorised representative for GPSR was easy and the most affordable option I've found too. I would recommend them!

Luminous Fiber Arts

Jan 25, 2025  on Shopify

The team at EAS is wonderful to work with! Teemu, Daria, and Peter helped me get the app set up and even did some video chats with me to help me. Can't say enough about how great the customer service is.

StickeredUp4LeMans

Jan 17, 2025  on Shopify

Huge thanks to Peter from EAS who has been amazing in helping us set up our Shopify store so we can, once again, sell into the EU. Peter set up the tax side of Shopify and carefully guided us through what we needed to do from our end. What I thought was going to be a very complicated process turned out to be very quick hassle free.

POPlab Sounds

Nov 26, 2024  on Shopify

What a responsive and professional team! They helped me along the tedious process of getting my german and UK VAT numbers as well as answering all my questions. The whole tax thing for e-commerce is quite a misty territory. EAS was able to give me a lot of clarity on that! 100% recommended for you Ecom store!

Honey Bee Good

Nov 12, 2024  on Shopify

The EAS onboarding person made the process for IOSS set up very easy, taking the time to explain everything. I would highly recommend!

Auf Wiedersehen, Pet

Sep 30, 2024  on Shopify

Absolutely outstanding service! I’ve struggled getting the IOSS set up, I had zero worries. Everything up and running within 48 hours. www.auf.pet

SatinBoutique

Sep 22, 2024  on Shopify

Onboarding was really easy with the wonderful support and assistance of Peter Shepelev. Satin-Boutique.com

Sedley

Sep 15, 2024  on Shopify

One of the quickest, easiest integrations I have ever had to do. Cannot believe how simple it is to register. They had me up and running within a day.

Milla Holt

Aug 26, 2024  on Shopify

I was so impressed by the friendly professionalism of the staff. I was really dreading this whole process, but they were quick to respond and "held my hand" all the way through, setting everything up for me. I recommend them without hesitation.

www.write on the water.com

Aug 19, 2024  on Shopify

I can honestly say that the EAS help group worked hard to assure that everything was set properly for my EU and UK sales. I believe that without their help I would have only limited success with selling my books to the EU and UK. They answered every question I had and worked to make sure my Shopify store was set up correctly. I cannot thank them enough.

Sew Sofia

Aug 12, 2024  on Shopify

I set up my Shopify store earlier this year selling physical and digital items from the UK. It has been a steep learning curve opening up my store to other countries, in particular understanding the requirements from the EU with the complexities of adding taxes at checkout, along with collecting and reporting these to each member country. I was very pleased to discover that EAS can do all of this for me and I do not need to be VAT registered. I like the fact that my European customers will see the price including tax straight away, so no hidden surprises at the checkout. EAS sent me a personal IOSS number ready to add to my logistics provider platform and had my store set up ready for EU orders within one working day of registering with their App. They answered all my questions and are a highly professional, efficient and friendly team! I'm very impressed so far with their service!

PHDOODLESHOP

Aug 05, 2024  on Shopify

I was thrilled by the fact that they accept Paypal payments because I would be able to use my Euros directly and avoid converting them to CAD, and then to EUR again. That was before I realized they charge an outrageous 6% additional processing fee when using Paypal (!!!). Paypal money transfers are FREE so why are you charging 6%?!

LitDragons

Jul 23, 2024  on Shopify

I recently started using the EAS EU & UK Compliance app for my Shopify store, and I am beyond impressed with both the customer service and the functionality of the app itself. Their dedication to ensuring that I fully understood how it worked and answered my questions in record time. As for the app, it is an absolute game-changer for my business. Navigating the complexities this compliance is so daunting, but they've make it seamless and affordable for a small business, which has given me great peace of mind. Highly recommended for any Shopify store operating in these markets. Five stars!

Crispin Finn

Apr 24, 2024  on Shopify

After joining a different IOSS scheme previously which turned out to be both disorganised and expensive we paused all EU sales. After numerous requests to restart EU sales we started a search for a new IOSS partner and found EAS. Their fee structure is on point, fair, and they are very efficient and organised. Could not be more grateful. Their invoicing is easy and their team are gracious and polite. They also do not ask for a review! Decent company run by decent humans!

Russo Leather

Apr 16, 2024  on Shopify

Amazing service. Extremely fast setup and IOSS registration. One day to have everything up and running and send my EU orders using IOSS. You only need to allow access to your store and the next day everything is set up and the IOSS number registered. You can't ask for more. Thank you Waltteri and Peter and of course the whole team behind this project.

PiccoloFiorePrints

Apr 11, 2024  on Shopify

I was very happy to find this app so that I can sell my digital products to countries in the EU and be compliant with the latest VAT legislation. This was the only solution I could find without paying a huge monthly fee to an intermediary company. I like the fact that, apart from the reasonable monthly fee, you are just charged a percentage per transaction. Although I am just starting out using EAS I am sure that this will save a lot of time, money and headaches! The onboarding process was very simple and efficient, therefore I am really pleased with this app and the service received from the EAS team so far. I would definitely recommend EAS to other businesses wishing to sell to the EU.

Chair Outlet

Apr 11, 2024  on Shopify

The best Shopify app onboarding experience to date. The team at EAS is just amazing. Waltteri is very knowledgeable and had my EAS installed on my Shopify shop next day. I don't even need to do anything and everything works. Very much appreciate the super fast service and excellent full explanation of the whole process. Made such a complicated issue so easy to handle and at such an affordable price. Thanks EAS and Waltteri for your excellent service. Highly recommended!

The Comfy Dragon™

Apr 08, 2024  on Shopify

EAS makes paying your EU VAT simple and streamlined. Moreover, the staff are quick to respond to any questions or issues regarding the service they provide. Further, they have helped educate us on e-commerce in general and how to grow our small business within the EU and UK. We have been using the service since Oct. 2023 and have found EAS to be true partners in helping us maintain our EU compliance. For new start up businesses, I highly recommend the EAS Team to manage your EU and UK compliance!

Le Moderniste

Apr 08, 2024  on Shopify

EAS have been fantastic for my business. Easy to use, always respond to support requests quickly and fully, and I feel confident using the app and back end. Highly recommend them if you need an IOSS solution.

Imaan Active

Apr 04, 2024  on Shopify

Fab experience - great onboarding particularly from Peter and Teemu. So efficient and quick. Thanks guys!

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