I am very pleased indeed with this app and the fabulous customer service too! My IOSS application became complicated (I think due to me having half registered previously) This meant my application took a little longer than it usually does (mine was an unusual situation, as I understand it usually the process is very quick and smooth) but the customer service and regular updates I recived during this time meant I felt well informed and very reassured that my registration was in very safe hands. Now I am registered for IOSS and the app works perfectly. I had a question about invoicing and this was answered promptly and very thoroughly. I honestly could not be happier with this app and the help I have received from the staff.

After a few teething problems, EAS has gone above and beyond to help ensure my EU orders are processed easily and has been available to answer any questions I have. I highly recommend them.

A great app, however, the support team is quite slow to respond, and I have had to chase them to get help. Still waiting for support for an IOSS question I had days ago. It's disappointing because with better after-sales support, this would easily be a 5 star app.

Such an easy 5 star review. The exact system we'd been looking for, to make our EU orders easier with customs. We've already seen the difference in customer service, with our orders flying through customs via IOSS and arriving quicker with the tax fees handled upfront. The onboarding was superb too. We had a few quirks to deal with (we sell some books with zero VAT, but they're not always zero rated in the EU) and the team configured everything for us and got us all up and running with the minimum effort from us. Thank you!

Really quick and easy installation of IOSS on my Shopify website; I barely had to do anything! And appointing EAS as the Authorised representative for GPSR was easy and the most affordable option I've found too. I would recommend them!

The team at EAS is wonderful to work with! Teemu, Daria, and Peter helped me get the app set up and even did some video chats with me to help me. Can't say enough about how great the customer service is.

Huge thanks to Peter from EAS who has been amazing in helping us set up our Shopify store so we can, once again, sell into the EU. Peter set up the tax side of Shopify and carefully guided us through what we needed to do from our end. What I thought was going to be a very complicated process turned out to be very quick hassle free.

What a responsive and professional team! They helped me along the tedious process of getting my german and UK VAT numbers as well as answering all my questions. The whole tax thing for e-commerce is quite a misty territory. EAS was able to give me a lot of clarity on that! 100% recommended for you Ecom store!

The EAS onboarding person made the process for IOSS set up very easy, taking the time to explain everything. I would highly recommend!

Absolutely outstanding service! I’ve struggled getting the IOSS set up, I had zero worries. Everything up and running within 48 hours. www.auf.pet

Onboarding was really easy with the wonderful support and assistance of Peter Shepelev. Satin-Boutique.com

One of the quickest, easiest integrations I have ever had to do. Cannot believe how simple it is to register. They had me up and running within a day.

I was so impressed by the friendly professionalism of the staff. I was really dreading this whole process, but they were quick to respond and "held my hand" all the way through, setting everything up for me. I recommend them without hesitation.

I can honestly say that the EAS help group worked hard to assure that everything was set properly for my EU and UK sales. I believe that without their help I would have only limited success with selling my books to the EU and UK. They answered every question I had and worked to make sure my Shopify store was set up correctly. I cannot thank them enough.

I set up my Shopify store earlier this year selling physical and digital items from the UK. It has been a steep learning curve opening up my store to other countries, in particular understanding the requirements from the EU with the complexities of adding taxes at checkout, along with collecting and reporting these to each member country. I was very pleased to discover that EAS can do all of this for me and I do not need to be VAT registered. I like the fact that my European customers will see the price including tax straight away, so no hidden surprises at the checkout. EAS sent me a personal IOSS number ready to add to my logistics provider platform and had my store set up ready for EU orders within one working day of registering with their App. They answered all my questions and are a highly professional, efficient and friendly team! I'm very impressed so far with their service!

I was thrilled by the fact that they accept Paypal payments because I would be able to use my Euros directly and avoid converting them to CAD, and then to EUR again. That was before I realized they charge an outrageous 6% additional processing fee when using Paypal (!!!). Paypal money transfers are FREE so why are you charging 6%?!

I recently started using the EAS EU & UK Compliance app for my Shopify store, and I am beyond impressed with both the customer service and the functionality of the app itself. Their dedication to ensuring that I fully understood how it worked and answered my questions in record time. As for the app, it is an absolute game-changer for my business. Navigating the complexities this compliance is so daunting, but they've make it seamless and affordable for a small business, which has given me great peace of mind. Highly recommended for any Shopify store operating in these markets. Five stars!

After joining a different IOSS scheme previously which turned out to be both disorganised and expensive we paused all EU sales. After numerous requests to restart EU sales we started a search for a new IOSS partner and found EAS. Their fee structure is on point, fair, and they are very efficient and organised. Could not be more grateful. Their invoicing is easy and their team are gracious and polite. They also do not ask for a review! Decent company run by decent humans!

Amazing service. Extremely fast setup and IOSS registration. One day to have everything up and running and send my EU orders using IOSS. You only need to allow access to your store and the next day everything is set up and the IOSS number registered. You can't ask for more. Thank you Waltteri and Peter and of course the whole team behind this project.

I was very happy to find this app so that I can sell my digital products to countries in the EU and be compliant with the latest VAT legislation. This was the only solution I could find without paying a huge monthly fee to an intermediary company. I like the fact that, apart from the reasonable monthly fee, you are just charged a percentage per transaction. Although I am just starting out using EAS I am sure that this will save a lot of time, money and headaches! The onboarding process was very simple and efficient, therefore I am really pleased with this app and the service received from the EAS team so far. I would definitely recommend EAS to other businesses wishing to sell to the EU.