What Merchants Think

Overall, merchants appreciate "E‑stebdal Returns & Exchanges" for its user-friendly interface and significant improvements in managing returns and exchanges efficiently. Many merchants find the app indispensable for streamlining their operations and reducing stress associated with returns.

Key Strengths

• User-friendly and intuitive interface
• Simplifies the returns and exchanges process
• Quick and seamless setup and integration
• Excellent customer support
• Upselling feature that converts returns into exchanges
• Integration with Bosta for improved efficiency

Common Concerns

• Disabled features, like custom exchange fees and selecting exchange collections, limit app functionality
• Issues with communication as feedback/reports to the help center yielded invalid email responses

Final Thoughts

"E‑stebdal Returns & Exchanges" is highly recommended for e-commerce businesses seeking to streamline their returns and exchanges processes. While the app receives high praise for its functionality and support, addressing the limited feature set and communication issues could enhance the overall user experience.