Reviews: E‑stebdal Returns & Exchanges

Customer reviews: E‑stebdal Returns & Exchanges

Reviews (11)

Overall rating

4.7

5

10
4
3
2

1
1

What Merchants Think

Overall, merchants appreciate "E‑stebdal Returns & Exchanges" for its user-friendly interface and significant improvements in managing returns and exchanges efficiently. Many merchants find the app indispensable for streamlining their operations and reducing stress associated with returns.

Key Strengths

User-friendly and intuitive interface
Simplifies the returns and exchanges process
Quick and seamless setup and integration
Excellent customer support
Upselling feature that converts returns into exchanges
Integration with Bosta for improved efficiency

Common Concerns

Disabled features, like custom exchange fees and selecting exchange collections, limit app functionality
Issues with communication as feedback/reports to the help center yielded invalid email responses

Final Thoughts

"E‑stebdal Returns & Exchanges" is highly recommended for e-commerce businesses seeking to streamline their returns and exchanges processes. While the app receives high praise for its functionality and support, addressing the limited feature set and communication issues could enhance the overall user experience.

Twoguys.co

Sep 03, 2025 on Shopify

This is the most flexible and smooth experience ive ever had, their team took me step by step from explaining to setting up the whole thing, honestly they fulfill A NEED in this market.

SOLO Boutique

Aug 30, 2025 on Shopify

why are the custom exchange fee and select exchange collections disabled in the admin dashboard?. I cannot maximize the fuctions of the app because some of the features are not available. Can anyone in your team do something? I tried sending an email to your help center but the email is invalid.

DISS&MISS

Aug 25, 2025 on Shopify

As operations manager , returns and exchanges used to be one of the biggest headaches for us. Since using this app, the process has been way easier to manage. Customers can initiate returns without constantly emailing us, and I can track everything in one dashboard instead of juggling spreadsheets and messages., Overall, though, it’s definitely reduced stress for my team and made returns less of a burden. It’s something I’d recommend to other businesses who want to streamline this part of their operations.

myMayz

Aug 03, 2025 on Shopify

Fantastic app! Perfect for businesses managing returns and exchanges — it's quick, simple, and super user-friendly. Customers can complete returns or exchanges in just seconds. Great job, team! Highly recommend everyone download it!

MURENZO

Jul 11, 2025 on Shopify

Easy to use and super helpful! The setup was quick, and it works seamlessly with our store. Great support team too!

Kush

Jul 09, 2025 on Shopify

This platform is a must-have for e- commerce brands, streamlining the returns and exchanges process to make it smoother, faster, and error-free. The upselling feature is particularly impressive, helping to convert returns into exchanges and minimizing refunds. Also the integration with Bosta is a game changer, making the process even easier and saving us from having to hire additional staff.

Ecowears.pk

Jun 22, 2025 on Shopify

We’ve had a wonderful experience using this returns platform on our Shopify store. The setup was smooth, the interface is user-friendly, and it integrates seamlessly with our existing workflow. Kudos to the team and founders for bringing it back and continuing to improve it. Looking forward to seeing what’s next!