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Customer reviews: Rontar Ad Exchange: Free Ads

Reviews (103)

Overall rating
3.7

What Merchants Think

The "Rontar Ad Exchange: Free Ads" app has received mixed reviews from merchants. While some users appreciate the app for its simplicity and potential to increase exposure and sales without upfront costs, others have expressed dissatisfaction over customer service and the app’s functionality, particularly when transitioning from free to paid services.

Key Strengths

  • Flawless connection to social media platforms
  • Potential to increase exposure and improve sales
  • User-friendly interface and easy to use for beginners
  • Dynamic Retargeting Ads functionality
  • Free ad offerings for those on a free plan

Common Concerns

  • Ineffective customer support and communication
  • Issues with spending and budgeting in paid campaigns
  • Uncertainty in the app's performance and effectiveness in generating sales

Final Thoughts

The "Rontar Ad Exchange: Free Ads" app provides a promising platform for merchants seeking free advertising options and seamless social media integration. However, its effectiveness in driving sales and the lack of responsive customer support remain critical concerns for users exploring its paid features. Overall, the app could be beneficial for merchants willing to experiment with free options while exercising caution in financial investments.

Tia Naturals

Dec 12, 2024  on Shopify

Do not use this app and do not top up your account without hearing from them. Maybe the free version works. We wanted to try out paid version and topped up only $10 initially to see how it works. We set up a campaign for $5 per day, this was the only daily budget you can choose. You cannot go higher than that. We waited so many days, nothing moved. The system did not spend any budget for a few weeks. We gave up on it. Today, when I checked, that $10 we put initially was also not there anymore. In the beginning, when we just started, we have written them a few emails. Until now many weeks passed, no one replied. It is a ghost town here. Luckily, it was only $10 we lost.

iiGears™

Sep 19, 2024  on Shopify

2024 Edit : I would not recommend this app to anyone. Rontar used to be really good with their google retargeting, it looks like now they have removed that option. Good app for google retargeting, Ive been using this for 2 years with no issue, recently Rontar has double and tripled charge me.... twice.... My limit is $70 recharge when im low, the first time they charged me double $140, I contacted them and they said it was an error and issued a refund. This time I was triple charge $210. This point I may completely stop using rontar and since they always overcharge my account for no reason, the only explanation i got they said it was an error..... I have overall spent $3000 on their service and this is unacceptable.

Pure Carpet

Jun 10, 2024  on Shopify

Not a very good app. It places random ads on your website, so it looks very weird. Can't recommend this bad app. It messes up your theme.

Whistler Sports

Apr 27, 2024  on Shopify

AVOID THIS AT ALL COSTS

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