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Customer reviews: DPO Dynamic Product Options

Develop by ITORIS INC

Reviews (377)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate "DPO Dynamic Product Options" for its ability to handle complex product variants and its exceptional customer support. Many have highlighted its customization capabilities and noted that the app offers a significant improvement over other available solutions. While there is a learning curve, most users find the effort worthwhile due to the robust functionalities provided.

Key Strengths

  • Exceptional customer support, frequently praised as being proactive and responsive.
  • Highly customizable to suit diverse needs and complex product requirements.
  • Ability to handle complex pricing and conditional logic effectively.
  • Stable performance with good integration across various themes.
  • Comprehensive documentation that guides users through setup and customization.

Common Concerns

  • The app has a steep learning curve, especially during initial setup.
  • Instances of residual codes remaining post-uninstallation, without adequate support for removal.

Final Thoughts

"DPO Dynamic Product Options" is a highly recommended solution for businesses seeking advanced customization capabilities on Shopify. Its powerful features and supportive customer service, especially noted for the dedicated assistance provided by staff like Roman, make it a standout choice. Although it requires some time and effort to master, the benefits delivered by this app make it well worth the investment.

Swoon Paper Co.

Jan 20, 2025  on Shopify

I am not sure what's better, the app or the customer service! I would leave 100 stars if I could. After days and days of searching for an app to perform according to my needs (a complex inventory, conditional logic, several options for price adjustment, etc) I found this one and it does it all! I have had several questions and help requests and the team at DPO has been outstanding. They have gone above and beyond and even offered to check that the app was integrated properly into my theme. Exceptional customer service. The app has a basic interface but handles complex situations beautifully -- and you will appreciate its simplicity. Thank you DPO -- I am so grateful I found your app!

Refront

Dec 27, 2024  on Shopify

I tried several solutions to address the issue with dynamic options, but none of them worked as expected. Then I discovered this app, and after receiving quick and exceptional support, everything fell into place. Now, my store runs seamlessly and looks fantastic. Highly recommended!

Horrenmax

Dec 06, 2024  on Shopify

Wow these guys are absolutely amazing with their support and helped me a lot during the setup and customization. I have used other calculators apps before for customized items, but this one is really different!

Cablelab

Nov 28, 2024  on Shopify

We have been using this app for a number of years, we recently refreshed our site and ran into some errors with a new theme. We contacted support and Roman was very quick to resolve the issues for us! Once you get your head around all the settings, its a fantastic app that offers so many variants! Highly recommended!

NewPRINT

Nov 21, 2024  on Shopify

We needed many type of options and real complex pricing, not basic mathematics formulas, but a lot more complex, expecially nested conditions and ternary expressions. DPO is really the best for it. Support team is pro and reactive. Thanks Roman ;-) Sebastien

Canvas USA®

Nov 20, 2024  on Shopify

I want to take a moment to commend Roman at Dynamic Product Options for his exceptional service and dedication. From the very beginning, Roman went above and beyond to assist me with my needs. His expertise and patience were evident as he carefully guided me through the process, ensuring that every question I had was answered thoroughly. Not only did he provide timely and effective solutions, but his willingness to go the extra mile truly stood out. Roman’s professionalism and commitment to customer satisfaction made what could have been a challenging experience smooth and stress-free. Thank you, Roman, for your outstanding support—I highly recommend Dynamic Product Options to anyone seeking top-notch service!

SmartWave Shades

Nov 16, 2024  on Shopify

This app is highly efficient and user-friendly, offering excellent customization options to meet diverse needs. The ability to easily adjust design elements and implement features like responsive popups showcases its flexibility and robust functionality. Additionally, the app’s performance is stable, and the support team is professional and prompt in addressing requests, making it a reliable choice for any business. Highly recommended for anyone looking for a powerful yet intuitive solution!

ProgressiveRC

Oct 16, 2024  on Shopify

Incredibly powerful and flexible app. Massively expands the functionality of product listings in Shopify. The developer has been highly responsive and helpful. Highly recommended.

Design Shop React

Sep 20, 2024  on Shopify

The DPO app has been the solution to what my business needed. Setup and usage was definitely a bit daunting at first but Roman from the support team easily guided me through every small and big question I asked. Easily some of the best customer support I've had for any script or app service.

Hockley Design

Sep 02, 2024  on Shopify

Awesome app, super customizable and has integrated well with my website. Incredible customer support. Allows you to have product options, discounts, and much more!

Arteo Home

Aug 25, 2024  on Shopify

Aplicación estupenda para la configuración de productos. De todas las que he visto era la que mejor se adaptaba a mis necesidades. La recomiendo. Además tiene un soporte de 10/10. Román siempre te da una respuesta en pocos minutos y te ayuda a solucionar tus necesidades.

Popcorn Fix

Aug 15, 2024  on Shopify

I've never left a review for an app but this one is well earned and deserved. I was looking for an app that could adjust the price of an item based on multiple factors and this did the job exactly as I envisioned! For example, I wanted a way for customers to fill a popcorn tin with 1, 2 or 3 flavors. Roman designed it so that if the customer selects 3 flavors then just the options for 3 flavors is revealed and the customer must choose exactly 3 to move on. This works perfectly! Going even further, you can have a more complex price matrix. For this I was able to build a single item "create your own popcorn sampler box". Customers can select a box size (A,B,C) and a bag size (1,2,3,4). With the 3 box sizes and 4 bag sizes I made 12 option lists and set a rule for when they appear (A&1 must both be selected and so on). Each option list can have an exact number of items required. Again this works perfectly! To top it all off, Roman added some custom CSS to make it look great too. If you are doing everything yourself there is a very detailed user guide to take you step by step through anything you need to do within the app. I highly recommend Dynamic Product Options by Itoris for your Shopify store!

Campbell Scientific, Australia

Jul 11, 2024  on Shopify

If you need to configure your site to offer variants as individual/separate products that can be inventory tracked separately, this is the app for you. We tried 15 different apps before finding this one. Most 'bundling' apps don't allow you to 'bundle' individual products without some form of published discount. The support from these guys is second to none. They have been very responsive replying within the day and they have been able to offer recommendations for how to enact features of the app that weren't obvious to us as new users. There's a reason why they only have 5 star reviews. Thanks for providing a great app with great service

Modern Bungalow

Apr 25, 2024  on Shopify

The interface took a day or so to understand and get the hang of. I have a large catalog with a lot of products with complex options. I needed an app that would be able to apply options conditionally at the variant level, and be compatible with the Downpay app. This one actually was able to accomplish all of the above and looks seamless on my site. The Shopify 2.0 integration also means it loads faster than my old app (Advanced Product Options). Roman was incredibly helpful with the setup, adding code to the template to be sure it works as I need it to. Very happy!

Pangaea Patio

Apr 20, 2024  on Shopify

After trying essentially all the product option apps on the market place, I was lucky to find this one. This has been perfect for our business. The ability to customize the options and have formulas is a huge win. In addition, Roman has answered and made fixes at all hours to help us get it where it needed. Highly highly recommend. Great product and customer support.

My Blush Peony

Mar 27, 2024  on Shopify

The versatility and functionality it offers are impressive. With it, l've been able to fully and efficiently customize my products, thanks to its wide range of options and functional templates. Additionally, I want to express my deep appreciation to Roman for his exceptional support as part of the technical support team at Dynamic Product Option. His attention to detail and willingness to find solutions have been instrumental in making my experience truly extraordinary. I highly recommend Dynamic Product Option to anyone looking for a versatile and user-friendly solution on Shopify. And thanks to Roman, as a user of this app, you'll feel confident and supported. Thank you for making this level of service and functionality possible!

Film Developing Co

Jan 31, 2024  on Shopify

Just the thing we were looking for to help solve our service-based product system. Wonderful support - high recommendation!

Original GOAT

Jan 25, 2024  on Shopify

This app is a hidden gem!! We searched for over 2 years to find a variant app that would fit our needs as we sell semi-custom products and need expansive variant support that Shopify (nor any other app) has been able to fulfill! We just happened to stumble upon DPO (as it is not one of the usually mentioned suspects when looking for a variant app)!! Our biggest reason for choosing this app - it won't leave you chasing customers after they have deleted their paid add-on from their cart like other well-touted options apps will, and we have stayed (and likely won't ever leave) because this app has all the bells and whistles...if you can think of it, I bet this app will do it...and a great support team too! You may need a little time to get this app set up as there are a lot of options, but they do provide good documentation, and it works great, on most themes, right out of the box! Even when we moved to an EXTREMELY complex theme, their support team worked tirelessly to custom-fit the application into our new theme, and got all of our options looking fantastic again!! Highly recommend if you have been searching for a variant app to give DPO a try...affordable, has lots of options, and has a support team that is persistent and will get the problem resolved when one arises!!

DYKCEN

Dec 12, 2023  on Shopify

I've been using this app for over two years now. While it does have a steep learning curve, the help section is very good to explain what the different things do. Once you get used to it, it works like a charm. I've only had a few issues, but the support team was quick to help. I can definitely recommend this app!

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