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Customer reviews: DPO Dynamic Product Options

Develop by ITORIS INC

Reviews (299)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate "DPO Dynamic Product Options" for its ability to handle complex product variants and its exceptional customer support. Many have highlighted its customization capabilities and noted that the app offers a significant improvement over other available solutions. While there is a learning curve, most users find the effort worthwhile due to the robust functionalities provided.

Key Strengths

  • Exceptional customer support, frequently praised as being proactive and responsive.
  • Highly customizable to suit diverse needs and complex product requirements.
  • Ability to handle complex pricing and conditional logic effectively.
  • Stable performance with good integration across various themes.
  • Comprehensive documentation that guides users through setup and customization.

Common Concerns

  • The app has a steep learning curve, especially during initial setup.
  • Instances of residual codes remaining post-uninstallation, without adequate support for removal.

Final Thoughts

"DPO Dynamic Product Options" is a highly recommended solution for businesses seeking advanced customization capabilities on Shopify. Its powerful features and supportive customer service, especially noted for the dedicated assistance provided by staff like Roman, make it a standout choice. Although it requires some time and effort to master, the benefits delivered by this app make it well worth the investment.

HalyaWedding

Jun 13, 2025  on Shopify

It's a good option to adjust pricing for complex product variations, their support works very well, they fulfill your requests. Only in the first setup, we had to do some brainstorming with mathematical formulas because the number of variations was too high. Maybe Pricing could be better :)

Lightless

Jun 04, 2025  on Shopify

A truly reliable service that delivers on its promises. The ability to customize with different materials and dimensions makes it incredibly versatile. What impressed me most was the outstanding customer support – friendly, patient, and committed to helping you get everything set up smoothly. After a short learning curve, the system feels easy and natural to use. A great choice for anyone seeking quality and flexibility.

My Store

Jun 02, 2025  on Shopify

It is a highly flexible application that effectively adapts to our needs. To date, none of our requests have been declined. We are particularly impressed by the support team's responsiveness and swift action, which significantly enhances our overall experience."

Geek Tech Supply

May 11, 2025  on Shopify

This app is great. I spent $4k having a custom developed configurator made for my computer building business and after 8 months I gave up on the project because they couldn't properly develop logic into the configurator. This app is super easy to learn to use and the login works great. Their support is also wonderful and have been a huge help with minor visual modifications.

Rothschild & Bickers Ltd

Apr 23, 2025  on Shopify

A great app for complex configurable products, but as other review state, the customer service is some of the best I have ever come across. We have been using the app for a number of years and Roman is always so helpful and quick with technical assistance... 100% recommend!

Barry Cordage

Apr 15, 2025  on Shopify

Great app but most of all, best support ! Only app that could help us with our complex pricing for custom products. Just enough complexity if you need to but also becomes rapidly really intuitive. Support has been there to help understand and walk through on set up, but also to adapt the solution to our needs. If anything is not clear, support is provided until your options are working as intended. Thoroughly recommend.

Custom Canvas Store

Apr 01, 2025  on Shopify

We've been using this app for a number of years now and it's quite honestly the only app I've found that could support our complex pricing structure and product options. Support is also very helpful and Roman is very responsive and quick to resolve any issues we've faced. Highly recommended!

Marry Me Paper Boutique

Mar 31, 2025  on Shopify

Does exactly what you need it to do, and unlike other apps it works with multiple currencies. Great support provided, including walking you through how to set up your options. If anything is not clear, support is provided until your options are working as intended. Once you have learned how it works, it is intuitive. Thoroughly recommend.

Geelong Smoked Brisket

Mar 25, 2025  on Shopify

Brilliant variation of software. Very customisable. Reasonably easy to use. But most importantly, support is SUPER SUPER fast and they get things done..

CICIL Home

Mar 21, 2025  on Shopify

Great app with a unique functionality that helps us create customization options that no other app we've found has been able to. Additionally the support provided has been very helpful and prompt as we've worked through set up.

RISE Shade Lab

Mar 19, 2025  on Shopify

This app and the customer support have been amazing. I have had a few things I couldn't figure out. They have walked me through all my issues and get me where I need to be. Thanks

Swoon Paper Co.

Jan 20, 2025  on Shopify

I am not sure what's better, the app or the customer service! I would leave 100 stars if I could. After days and days of searching for an app to perform according to my needs (a complex inventory, conditional logic, several options for price adjustment, etc) I found this one and it does it all! I have had several questions and help requests and the team at DPO has been outstanding. They have gone above and beyond and even offered to check that the app was integrated properly into my theme. Exceptional customer service. The app has a basic interface but handles complex situations beautifully -- and you will appreciate its simplicity. Thank you DPO -- I am so grateful I found your app!

Refront

Dec 27, 2024  on Shopify

I tried several solutions to address the issue with dynamic options, but none of them worked as expected. Then I discovered this app, and after receiving quick and exceptional support, everything fell into place. Now, my store runs seamlessly and looks fantastic. Highly recommended!

Horrenmax

Dec 06, 2024  on Shopify

Wow these guys are absolutely amazing with their support and helped me a lot during the setup and customization. I have used other calculators apps before for customized items, but this one is really different!

Cablelab

Nov 28, 2024  on Shopify

We have been using this app for a number of years, we recently refreshed our site and ran into some errors with a new theme. We contacted support and Roman was very quick to resolve the issues for us! Once you get your head around all the settings, its a fantastic app that offers so many variants! Highly recommended!

NewPRINT

Nov 21, 2024  on Shopify

We needed many type of options and real complex pricing, not basic mathematics formulas, but a lot more complex, expecially nested conditions and ternary expressions. DPO is really the best for it. Support team is pro and reactive. Thanks Roman ;-) Sebastien

Canvas USA®

Nov 20, 2024  on Shopify

I want to take a moment to commend Roman at Dynamic Product Options for his exceptional service and dedication. From the very beginning, Roman went above and beyond to assist me with my needs. His expertise and patience were evident as he carefully guided me through the process, ensuring that every question I had was answered thoroughly. Not only did he provide timely and effective solutions, but his willingness to go the extra mile truly stood out. Roman’s professionalism and commitment to customer satisfaction made what could have been a challenging experience smooth and stress-free. Thank you, Roman, for your outstanding support—I highly recommend Dynamic Product Options to anyone seeking top-notch service!

SmartWave Shades

Nov 16, 2024  on Shopify

This app is highly efficient and user-friendly, offering excellent customization options to meet diverse needs. The ability to easily adjust design elements and implement features like responsive popups showcases its flexibility and robust functionality. Additionally, the app’s performance is stable, and the support team is professional and prompt in addressing requests, making it a reliable choice for any business. Highly recommended for anyone looking for a powerful yet intuitive solution!

Futura Cerealista

Nov 12, 2024  on Shopify

Bad support. Once you uninstall the app some codes remain on your theme and they don't help you with.

ProgressiveRC

Oct 16, 2024  on Shopify

Incredibly powerful and flexible app. Massively expands the functionality of product listings in Shopify. The developer has been highly responsive and helpful. Highly recommended.

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