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Customer reviews: Dropship India

Develop by Dropship India

Reviews (12)

Overall rating
3.9

What Merchants Think

Overall, merchants find "Dropship India" to be a beneficial tool for simplifying their dropshipping operations. The app is praised for its ease of use, seamless Shopify integration, and extensive product range. However, some users have expressed concerns regarding customer service and unexpected pricing changes.

Key Strengths

  • Vast selection of products catering to various niches.
  • Seamless integration with Shopify for efficient order and inventory management.
  • Responsive customer service team (as mentioned by some users).
  • Quick and efficient payment processing.
  • Fast delivery times contributing to customer satisfaction.

Common Concerns

  • Difficulties in reaching customer support and lack of contact information.
  • Issues with pricing not automatically updating, leading to monetary loss.
  • Unclear process for order payment on the platform.
  • Concerns about additional charges such as shipping and RTO without clear details.

Final Thoughts

"Dropship India" is generally well-received for its core functionality, offering significant benefits for streamlining dropshipping operations with its robust features and product range. However, the app would greatly benefit from addressing issues related to customer support and pricing consistency to enhance user satisfaction and trust.

Unimity Store

Jan 05, 2025  on Shopify

I am using this app since last one month. Everything is very good about the products and the prices. But very bad customer service. We never found any contact info on their website. Normally on the dropshipping model if we receive any prepaid order on our store we get the amount from the customer including our margin. So after getting the order we need to buy the product from dropshipping supplier. Two days ago I got one prepaid order but I never found any buy button on the pending order page. Do not know how they we need to pay the product price on their website. My order is in Confirmed state since last two days. I sent one email, and contacted their support also. But nobody responding. Will wait until end of today and if no response from them I will remove their app from my store.

Wings Mart

Sep 28, 2024  on Shopify

WHAT ABOUT SHIPPING, RTO CHARGES . PLEASE SHARE MORE DETAILS

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