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Dropast ‑ Taobao 1688 Dropship logo

Customer reviews: Dropast ‑ Taobao 1688 Dropship

Develop by Shopify

Reviews (11)

Overall rating
4.1

What Merchants Think

Merchants generally find "Dropast ‑ Taobao 1688 Dropship" to be a convenient and helpful tool for managing their dropshipping needs, particularly praising its user-friendly interface and effective customer support. However, there are several concerns regarding functionality and pricing that have been pointed out by users.

Key Strengths

  • Easily synchronizes products from Taobao and Tmall.
  • User-friendly and intuitive interface.
  • Efficient customer support, with prompt issue resolution.
  • Automates image and video downloads, saving time for users.
  • Helpfulness and personal assistance from the support team.

Common Concerns

  • High subscription cost and additional charges.
  • App performance issues including difficulty with login and slow operation.
  • Poor customer service response time on certain occasions.
  • Lack of an effective search function within the app.
  • Problems related to canceling subscriptions and billing issues.

Final Thoughts

The "Dropast ‑ Taobao 1688 Dropship" app is appreciated by many users for its ease of use and effective support, which significantly enhances their dropshipping process. Nonetheless, recurring concerns about cost, app performance, and customer support experiences highlight areas for improvement. Therefore, while the app serves its primary purpose for many, potential users should weigh these strengths and limitations carefully before committing.

Koya Archive

Jan 28, 2026  on Shopify

I have literally never been happier to spend 59$. Easily the most convenient app ever, and the support genuinely cares. They have added 2 of my suggested features and even helped me out with a PERSONAL Shopify problem I was having. Quick responses, super convenient app and overall the best app I have used. I usually never leave reviews, so truly, give this app a shot

MAL+ RON

Jan 26, 2026  on Shopify

Tech Support staff resolved my issue within seconds of my giving her to look at it.

GOOD GIRL REBEL

Sep 28, 2025  on Shopify

I got it for trial, didnt use it and forgot about it, especially being caught up with other business things. They charged me the monthly fee, i contacted them and they were prompt in responding and sorting it out. very nice customer service. i certainly will come back when i am fully ready to use the app

VONVATCH

Sep 14, 2025  on Shopify

great app to import product and track inventory

Rodessa

Aug 27, 2025  on Shopify

Really happy with this app! We use it to succesffully keep track out stock for our shopify store. Would recommend!

My Store

Aug 23, 2025  on Shopify

A friendly app that is easy to use. If there is a problem, a support center is always available for assistance.

GVAwood

Aug 16, 2025  on Shopify

An excellent app for working with Taobao. Support responds quickly to all questions. When Taobao changes its algorithms, updates are released promptly. The program is intuitive and easy to use.

KIKOPALS

Sep 27, 2024  on Shopify

Very satisfactory after-sales service

Racing Haul

May 31, 2024  on Shopify

Persone serie e disponibili. Hanno risolto il mio problema nell'immediato

Sheli

Feb 20, 2024  on Shopify

Support isnt replying i have been emailing them about cash on delivery method in UAE and how long it takes to get the payment if its cash on delivery ?? Support replied me and gave me additional two months free access to dropast Support response time is very poor and did not refund and charged 52$ i dont understand why they dont respond on time and charging alot Chat responded and gave me a refund it took some time because of chinese holidays

MAMAGINU

Feb 19, 2024  on Shopify

great support and good app. So far, everything works good

shsh

May 08, 2023  on Shopify

The service does not work, the money did not come to the account, although it was withdrawn from my account. support is not responding. Looks like a scammer 09.05.2023 Review update. Support responded quickly and solved all problems. The money is back. Everything is fine. Thanks for the prompt work. the service works well. I recommend

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