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Dropast ‑ Taobao 1688 Dropship logo

Customer reviews: Dropast ‑ Taobao 1688 Dropship

Develop by Shopify

Reviews (11)

Overall rating
4.1

What Merchants Think

Merchants generally find "Dropast ‑ Taobao 1688 Dropship" to be a convenient and helpful tool for managing their dropshipping needs, particularly praising its user-friendly interface and effective customer support. However, there are several concerns regarding functionality and pricing that have been pointed out by users.

Key Strengths

  • Easily synchronizes products from Taobao and Tmall.
  • User-friendly and intuitive interface.
  • Efficient customer support, with prompt issue resolution.
  • Automates image and video downloads, saving time for users.
  • Helpfulness and personal assistance from the support team.

Common Concerns

  • High subscription cost and additional charges.
  • App performance issues including difficulty with login and slow operation.
  • Poor customer service response time on certain occasions.
  • Lack of an effective search function within the app.
  • Problems related to canceling subscriptions and billing issues.

Final Thoughts

The "Dropast ‑ Taobao 1688 Dropship" app is appreciated by many users for its ease of use and effective support, which significantly enhances their dropshipping process. Nonetheless, recurring concerns about cost, app performance, and customer support experiences highlight areas for improvement. Therefore, while the app serves its primary purpose for many, potential users should weigh these strengths and limitations carefully before committing.

Koya Archive

Jan 28, 2026  on Shopify

I have literally never been happier to spend 59$. Easily the most convenient app ever, and the support genuinely cares. They have added 2 of my suggested features and even helped me out with a PERSONAL Shopify problem I was having. Quick responses, super convenient app and overall the best app I have used. I usually never leave reviews, so truly, give this app a shot

Kawaii Stop

Nov 05, 2025  on Shopify

No way to actually search for items on any of the site as you need an account to even view. There is no search in the app. Effectivly making this app worthless for $49 a month.

GOOD GIRL REBEL

Sep 28, 2025  on Shopify

I got it for trial, didnt use it and forgot about it, especially being caught up with other business things. They charged me the monthly fee, i contacted them and they were prompt in responding and sorting it out. very nice customer service. i certainly will come back when i am fully ready to use the app

Rodessa

Aug 27, 2025  on Shopify

Really happy with this app! We use it to succesffully keep track out stock for our shopify store. Would recommend!

My Store

Aug 23, 2025  on Shopify

A friendly app that is easy to use. If there is a problem, a support center is always available for assistance.

GVAwood

Aug 16, 2025  on Shopify

An excellent app for working with Taobao. Support responds quickly to all questions. When Taobao changes its algorithms, updates are released promptly. The program is intuitive and easy to use.

Alorria Cosmetics

Jun 08, 2025  on Shopify

"this app does not working it is asking all the time to login it is a waste of time do not install it!!!!! Also you can not have fast answers from support in this case loosing time and money. even you do not have a cancel subscription button

EVA SHOP

Aug 13, 2024  on Shopify

shopify store 32$ for month but dropast 50$!!!!!!!!After writing this reviews and I gave them one star at first. Someone contacted me on chat and saying it's too bad for us(dropast) One star and we'll be kicked out of Shopify.Whatever you want we'll do for you just delete that and he sent me his email.He said we will open the app for free for 30 days after i deleted reviews They didn't open it for me free of charge!!, so I gave it one star again,Immorality and unprofessionalism is the job of those who contact people to delete one star and want to cheat their app as 5 stars

Hoshi Hearts

Jul 17, 2024  on Shopify

The app is not working properly. I am unable to log in, and it is really slow. Every time I need to use it, I have to uninstall and reinstall it. It's a nightmare to use, and you have to pay for it. If it worked well, I wouldn't mind paying, even though it is an expensive app. But paying for something that I can't use properly and is so slow is a big NO.

Sheli

Feb 20, 2024  on Shopify

Support isnt replying i have been emailing them about cash on delivery method in UAE and how long it takes to get the payment if its cash on delivery ?? Support replied me and gave me additional two months free access to dropast Support response time is very poor and did not refund and charged 52$ i dont understand why they dont respond on time and charging alot Chat responded and gave me a refund it took some time because of chinese holidays

shsh

May 08, 2023  on Shopify

The service does not work, the money did not come to the account, although it was withdrawn from my account. support is not responding. Looks like a scammer 09.05.2023 Review update. Support responded quickly and solved all problems. The money is back. Everything is fine. Thanks for the prompt work. the service works well. I recommend

Stay1111

Feb 17, 2023  on Shopify

automated dropshipping process from taobao and Tmall, cool, however I do not like it costing 25 dollar per month, about 10 percent service cost of an original product could be enough.D

Seventy One Art

Oct 10, 2022  on Shopify

Pros -App is user friendly. Auto sync products from Taobao and Tmall, -Automatic download pictures and videos, save you lots of time. -Address concern appropriately. Cons -Lots of miscellaneous charges such as USD $29 monthly subscription, PayPal charges when top up money into Dropast account, Converting rate charges, product charges, logo charges and etc.. -Service response rate was very poor.

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