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Drop Hint 2.0 SMS Email Postal logo

Customer reviews: Drop Hint 2.0 SMS Email Postal

Develop by Shopify

Reviews (95)

Overall rating
4.5

What Merchants Think

The overall feedback for "Drop Hint 2.0 SMS Email Postal" is quite positive among merchants. Many praise the ease of integration and the quality of customer support, particularly highlighting the assistance provided by Marc and the responsive team. Merchants appreciate the simplicity of the drag-and-drop interface and the customizations that align the app with their brand identity. While most users are satisfied, there are occasional concerns regarding support response times and overcharges.

Key Strengths

  • Excellent customer support, especially from Marc and the responsive team.
  • Ease of integration and setup with Shopify stores.
  • Customizable to fit brand identity and website theme.
  • Seamless integration with Klaviyo for enhanced customer profiling.
  • User-friendly drag-and-drop interface.
  • A valuable tool for customers seeking gift ideas.

Common Concerns

  • Occasional delays in receiving support replies.
  • Reports of overcharging due to alleged bot-generated requests.
  • Initial setup may require some back-and-forth with the development team.

Final Thoughts

"Drop Hint 2.0 SMS Email Postal" is generally well-received, offering an array of useful features within a user-friendly platform. It is particularly advantageous for merchants looking to streamline client communication and enhance brand integration. However, potential users should be mindful of occasional support challenges and billing issues.

Natalie Borton Designs

Nov 08, 2025  on Shopify

Easy to use and a really great addition to our shop.

HUNTER BELL

Nov 05, 2025  on Shopify

The customer service team is very helpful and quick to respond. Excited to see how our customers like using this feature for holiday gifting.

Eko Health

Nov 03, 2025  on Shopify

The team did a great job customizing our drop a hint pop-up and integrating the email flows into Klaviyo.

Pretty You London

Sep 29, 2025  on Shopify

Incredibly helpful customer services team. When we raised a small issue with our setup, Marc fixed the issue really quickly and kept us up to date during the whole process. Would highly recommend

Luther Lather Shaving Creamery

Aug 13, 2025  on Shopify

Hybernate

Jul 17, 2025  on Shopify

Kat Cadegan

Jun 24, 2025  on Shopify

Stan has been incredibly helpful in allowing us to navigate functioning the strategy to drop a hint on our website. This has increased traction and enabled another avenue of sales and exposure to be unlocked. The support has been quick and attentive.

ALINKA Fine Jewellery

May 27, 2025  on Shopify

Very good app for recommendations!

HAMMITT

May 19, 2025  on Shopify

This has been the perfect app to enhance our gifting strategy. We've been so happy with it. It was a bonus to find out our customers were already using the app, but now we can make it easy on our site.

HART

May 08, 2025  on Shopify

This app is a great addition to our ecommerce store. It was easy to install and customize with our branding.

KHOI

May 05, 2025  on Shopify

Love this app! The templates are fairly easy to customize and with the Mothers Day holiday approaching, we are already seeing hints being sent out! I would also like to recognize Stan from Appsolute for responding to my many inquiries and questions about issues I was having with the initial setup. The support team is very responsive and that is such a big deal when integrating a new application on your website, so thank you!

Ergonofis

May 01, 2025  on Shopify

Amazing customer service, and the features are easy to work with.

Harper Kendall

Apr 29, 2025  on Shopify

A very useful app that brings additional customers and revenue to your store.

Lisa Robin

Apr 29, 2025  on Shopify

This app is easy to use and customers love it.

Bell and Bird

Apr 02, 2025  on Shopify

Stan was super helpful adding a small adjustment to the look of the Drop the hint button.

ilMio Jewelry

Mar 28, 2025  on Shopify

It was easy to install and my first time contacting support was quick and helpful. Would recommend

Christie Nicolaides

Mar 20, 2025  on Shopify

So far the app has been great and the customer service has been even better!

UNDERLENA

Jan 27, 2025  on Shopify

So far, so excellent. Have had great support from Marc to bring the templates into line with our brand identity, and super happy to have this process be so simple to integrate into the website without anything external. Definitely worth using.

Aubin

Nov 13, 2024  on Shopify

Great app, very easy to use.

FINERRINGS

Nov 09, 2024  on Shopify

This app is perfect to download for your shopify store! Marc was super helpful with installation and set-up to ensure the 'Drop a Hint' button matched the rest of our site! The team were super responsive and helped us set the app up in no time! Super useful, super quick set-up and amazing communication from the team

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