What Merchants Think

Overall, merchants have a positive impression of the "WSA DPD Integration" app. Many users appreciate its ease of use, efficient order management, and outstanding customer support, particularly by Bogdan. While the app effectively simplifies parcel shipping via DPD, some reviews highlight occasional technical issues and limitations related to specific shipping preferences.

Key Strengths

• Excellent customer support, especially by Bogdan, with quick and helpful responses.
• Easy integration with Shopify and seamless functionality for most users.
• Supports efficient order management and label creation.
• Addresses operational gaps that DPD's own solutions don't cover, such as printing issues.

Common Concerns

• Technical issues leading to temporary loss of app functionality.
• Lack of support for delivery via parcel terminals, resulting in more costly courier deliveries.
• Support team sometimes directs users to deal with DPD for resolution of certain issues.

Final Thoughts

The "WSA DPD Integration" app is praised for its reliable functionality and exceptional customer support, making it a valuable tool for businesses relying on DPD for shipments. However, it faces some challenges with advanced shipping preferences and occasional technical disruptions, which necessitates further improvements to meet diverse user needs. Nonetheless, its merits make it a recommended solution for most merchants using DPD.