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Customer reviews: WSA DPD Integration

Develop by Shopify

Reviews (74)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive impression of the "WSA DPD Integration" app. Many users appreciate its ease of use, efficient order management, and outstanding customer support, particularly by Bogdan. While the app effectively simplifies parcel shipping via DPD, some reviews highlight occasional technical issues and limitations related to specific shipping preferences.

Key Strengths

  • Excellent customer support, especially by Bogdan, with quick and helpful responses.
  • Easy integration with Shopify and seamless functionality for most users.
  • Supports efficient order management and label creation.
  • Addresses operational gaps that DPD's own solutions don't cover, such as printing issues.

Common Concerns

  • Technical issues leading to temporary loss of app functionality.
  • Lack of support for delivery via parcel terminals, resulting in more costly courier deliveries.
  • Support team sometimes directs users to deal with DPD for resolution of certain issues.

Final Thoughts

The "WSA DPD Integration" app is praised for its reliable functionality and exceptional customer support, making it a valuable tool for businesses relying on DPD for shipments. However, it faces some challenges with advanced shipping preferences and occasional technical disruptions, which necessitates further improvements to meet diverse user needs. Nonetheless, its merits make it a recommended solution for most merchants using DPD.

Keep-n-Trip. Outdoor accessories manufacture

Aug 21, 2024  on Shopify

Important update! The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great! Many thanks to the guys for their work, I am changing the rating of their app to 5. Keep it up! =========== My company is forced to use this application until we find a more convenient one, even if it means changing the service provider. It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive. We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Vincent and Barn

Jul 30, 2024  on Shopify

This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!

Mada Baby Store

May 09, 2024  on Shopify

Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.

Lolla Kids

Apr 11, 2024  on Shopify

Great app! Everything works fine and the client service is great. Perhaps if it had the pick-up points before the payment method would be better.

Tosel Shop

Apr 05, 2024  on Shopify

Esta app é fantástica! Simples de usar e faz com que a criação de etiquetas e a gestão de pedidos enviados seja muito mais eficiente. Poupa imenso tempo!

MOOP

Mar 19, 2024  on Shopify

Nice app. Fast and professional help. Thank you! Latvia

Twiggy Shop

Jan 29, 2024  on Shopify

We have been using the application for one week, and we are extremely satisfied! :)

SISI Drops

Nov 15, 2023  on Shopify

It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!

Kensui

Oct 31, 2023  on Shopify

Super helpful and efficient.

meer.

Oct 24, 2023  on Shopify

All you need for integrating DPD is this app! Works flawlessly, does everything you need, and if something is missing Bogdan, and his team are always quick to respond. They provide better support than DPD itself! We use multiple couriers and DPD is by far the easiest to manage just because of this app. Thanks!

Discount Supplements

Oct 19, 2023  on Shopify

I've been using this app for a good while now and I must say it is an excellent tool! It makes processing orders much easier. As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!

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