When a customer disputes a payment, Do The Proof picks it up from Shopify, pulls the matching order from your store (customer, fulfillment, tracking, prior orders) and drafts a response to the exact reason the bank gave. You read it, change what you want and approve. On Shopify Payments you paste the approved draft into Shopify's dispute form and Shopify sends it on the due date. Where your provider accepts responses directly, the app files the one you approved. Nothing is sent without you.

• Picks up each new dispute from Shopify, with its reason and status
• Pulls the order, fulfillment, tracking and customer details as evidence
• Drafts the response to the exact reason the bank gave, for you to edit
• Shows which required proofs you have and what would strengthen the case
• Tracks outcomes and recovered revenue by month and dispute type