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Customer reviews: Dotdigital Email&SMS Marketing

Develop by Dotdigital

Reviews (26)

Overall rating
4.6

What Merchants Think

Merchants generally express high satisfaction with "Dotdigital Email&SMS Marketing." Many praise the platform for its user-friendliness and the superior customer service provided by their account managers and support teams. The consensus highlights that the app effectively supports growth and streamlines marketing campaigns.

Key Strengths

  • Exceptional customer service and responsive account managers
  • User-friendly interface, especially for beginners
  • Effective and reliable platform for both email and SMS marketing
  • Powerful automation capabilities that ease campaign setup and management
  • Significant positive impact on business growth and marketing efficiency

Common Concerns

  • Initial setup can be a bit challenging for some users
  • Higher cost compared to some other platforms

Final Thoughts

"Dotdigital Email&SMS Marketing" receives a strong endorsement from its users for its ease of use and excellent customer support. Despite some concerns about cost and initial setup complexity, the platform is deemed highly effective in improving marketing strategies and achieving measurable growth. It comes highly recommended for businesses seeking to enhance their customer interaction and marketing strategies.

Augustine

Feb 11, 2023  on Shopify

Weve been using DD for a few years now and it has really streamlined our EDM's for us. They have great CSM's and customer service team that get back to you super quickly!

Calibre Menswear

Jul 19, 2020  on Shopify

Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.

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