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Customer reviews: Dondy: WhatsApp Marketing+Chat

Develop by Shopify

Reviews (748)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive perception of "Dondy: WhatsApp Marketing+Chat," praising its effectiveness in enhancing marketing efforts and increasing business ROI. Users commend the app's user-friendly interface, powerful automation features, and the professionalism of its support team. Many reviews emphasize significant improvements in communication with customers and notable boosts in sales conversion rates.

Key Strengths

  • Excellent customer support and responsive service.
  • Smooth onboarding and straightforward setup process.
  • Powerful automation features that improve sales conversions.
  • Effective WhatsApp marketing and broadcast capabilities.
  • User-friendly interface that enhances user experience.

Common Concerns

  • Reports of technical issues post-subscription payment.
  • Occasional challenges in reaching support for technical difficulties.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is highly recommended by its users. Its robust features, particularly in terms of automation and WhatsApp marketing, are praised for driving substantial business growth. While there are some concerns regarding technical issues and support response times, the app's strengths generally outweigh these drawbacks, positioning it as a valuable tool for Shopify merchants looking to scale their marketing efforts.

27er Original Maroc

Jan 15, 2026  on Shopify

I had a great experience with Dondy. At one point, I decided to stop the service, and they completely refunded me without any hassle, which really shows their professionalism and integrity. Their support team is very responsive and helped me with everything I needed to get started. The onboarding was smooth and well guided. I would definitely work with them again once my sales volume increases. Highly recommended for anyone looking for a reliable and supportive partner.

Housemart

Dec 20, 2025  on Shopify

Great app and excellent support. We downloaded the app and the setup was very straightforward. The team was available on WhatsApp to help us get everything set up, which made the process even smoother. We were able to set up the flows in just a few clicks and get up and running quickly. The features are amazing, and we’re confident this app will be very beneficial for our business. Highly recommended!

Curaprox | קורפרוקס

Dec 01, 2025  on Shopify

עזר לי מאוד הנחות הבלאק פריידי בעזרת דונדי ובזכות הקמפיין שעשינו אחוזי ההמרה היו גבוהים מאוד.

The Lilith store

Nov 19, 2025  on Shopify

Amazing service and customer support! The WhatsApp marketing campaigns and automations have been highly profitable for us, and the assistance provided at every step has truly been 5-star. Highly recommended!

Euromercato

Nov 17, 2025  on Shopify

Dondy has been an excellent addition to our marketing tools. The WhatsApp automation and broadcast features helped us reach customers faster and more effectively, resulting in higher engagement and a noticeable increase in ROI. The interface is user-friendly, setup is smooth, and support is responsive whenever needed. If you're looking to boost conversions, improve customer communication, and drive repeat sales, this app is definitely worth it!

Manara Dubaï

Nov 03, 2025  on Shopify

Dondy marche très bien... je l'utilise pour mes campagnes whatssapp et le ROAS est très élevé... je recommande à 100%

Eresa

Oct 05, 2025  on Shopify

I've been using the Dondy Shopify app for a while now, and I'm extremely satisfied with the results. The automation features are incredibly powerful, allowing us to effectively turn abandoned carts into sales. This app is a game-changer for improving our conversion rate. ​Beyond the great functionality, the support team is excellent. They are quick, helpful, and truly go the extra mile. Knowing that such reliable support is there makes using the app even better. ​If you're serious about recovering lost sales and boosting your store's revenue, I highly recommend Dondy.

Careli

Sep 30, 2025  on Shopify

I was very impressed with Dondy's automation tools and the ability to easily send targeted campaigns to my clients using whatsapp. I could not speak more highly of their support team who helped me complete a quick setup. Their ongoing availability when I needed help building my first automations, with patience and care was phenomenal. Shopify brand owners who are looking to add a channel of whatsapp marketing to their store - Dondy is a worthy investment - 100%.

מודינו

Sep 14, 2025  on Shopify

Dondy is hands down the BEST Shopify app I’ve ever worked with. First of all, the customer service is on another level. I’ve had more than 6 or 7 one-on-one sessions with their team just to make sure everything was set up correctly with Facebook, and every single time they were patient, professional, and genuinely committed to helping me succeed. Since then, the ongoing support has been nothing short of world-class – they’re always available, always helpful, and they never leave you hanging. But it doesn’t stop there. The product itself is simply incredible. Within weeks it started generating serious revenue for my store – honestly, it feels like having a money-making machine plugged right into my business. It’s reliable, easy to use, and designed in a way that actually drives results instead of just looking good on paper. If you’re on the fence about trying Dondy – don’t hesitate. The combination of an outstanding product and a team that truly cares about your success is rare to find. This is the kind of app that pays for itself many times over. Highly recommended to every serious Shopify store owner who wants to scale and maximize profits.

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