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Customer reviews: DONDO: AI for SEO & Listings

Develop by Dondo

Reviews (17)

Overall rating
4.4

What Merchants Think

Merchants view "Dondo" as a transformative tool for their e-commerce operations. The app simplifies optimization processes, leading to significant improvements in sales and engagement metrics. Users appreciate the professional polish and efficiency it brings to their businesses, making it a valuable asset for any online seller.

Key Strengths

  • Optimized listings that enhance customer engagement and sales.
  • Professional-looking and polished product listings.
  • Insightful analytics for refining sales strategies.
  • Significant boosts in sales and conversion rates upon integration.
  • Automated processes that save time and reduce manual effort.
  • Responsive and knowledgeable customer support.
  • User-friendly interface.
  • Consistency and accuracy in listing management.
  • Excellent return on investment.

Common Concerns

  • No significant drawbacks or limitations mentioned in the reviews.

Final Thoughts

"Dondo" is highly regarded among merchant users for its ability to streamline e-commerce operations effectively. Its powerful optimization and automation features, combined with strong support services, make it an essential tool for maximizing online business success.

MokaBabyShop

Jul 28, 2025  on Shopify

We saw immediate benefits from using Dondo, especially with improved SEO, but more detailed analytics would be appreciated.

ODEYSSA AVENUE

Jul 28, 2025  on Shopify

We’re impressed by the accuracy of automated product listings, but occasional minor manual tweaks are still needed.

British Pack

Jul 28, 2025  on Shopify

Dondo’s listing automation saves us valuable hours weekly, though the user interface could be slightly more intuitive.

Xylenta

Jul 28, 2025  on Shopify

Dondo made expanding our marketplace presence easier, though clearer initial tutorials would have improved our onboarding experience.

BellaSerraBaby

Jul 27, 2025  on Shopify

Automation from Dondo is quite effective, though occasionally we need minor edits in AI-generated descriptions.

SaleniShop

Jul 27, 2025  on Shopify

Dondo improved our listings dramatically, but the initial integration took longer than anticipated—overall still very worthwhile.

WWW.SIMONAMAGHEN.COM

Jul 14, 2025  on Shopify

This app can be beneficial, but it also has its drawbacks. Used it for my sites listings. Be certain that if you do use for your sites listings that product tags remain intact on the back end of your site. Also, there should be a bit more conformity as to how the product listing are being generated with AI, as currently I did not find that to be the case. However, they do have great customer support and are quick to tackle issues.

WWW.SIMONAMAGHEN.COM

Jul 11, 2025  on Shopify

DO NOT USE THIS APP!! It removed products from categories, I had to go back and spend a couple hours to fix my site!! So frustrating...it is supposed to help, but it messed it up my collections and my products were not visible as it took me several days to realize this happened. NOT OK! Update: I reached out to the team and they were very helpful in restoring the products with the initial tags so they could properly show up, for the ones that I did not fix. One other critique which I shared with them is that all the product listings should be formatted the same for consistency, which they are not. This review was initially one star - revised to 4 stars because they were very attentive in fixing my product tags.

Secret Desert Soapworks

Jul 10, 2025  on Shopify

The prior reviews should be highly suspect. I attempted to get more information about this service. The only method of communication was chat. Thing is, every time I tried, 1. after business hours, 2. network problem (only with this app, only with chat, my other apps ran fine at the same time) 3. Not available during "business hours". I try to log on to cancel the service and there is no way to log on, only sign up. Doesn't matter how many of their "start optimizing now" e-mails I get, I click the links and get sent to the sign up page. Notice the dates of the other 59 reviews. Highly suspect as to whether they are even real. They all came in a clump. 59 other people who signed up conveniently at the same time and conveniently were able to manipulate the app and make a determination as to it's value all within a week of each other, for SEO optimization that takes cycles to work through the system in order to see a result. But they all came to the same conclusion in pretty much the same week. And then not a single other one.... which would lead me to wonder if the reviews of the rest of us, those who honestly were interested in giving it a try, are being disallowed. Just saying!

Pool Store Canada

Jun 23, 2025  on Shopify

Been waiting 4 days to get an answer to why we have been charged even though the company say there is a 7 day free trial. As we have not received any reply we will be deleting the app after the end of the month... Very disapointed in the team at Dondo

Everything Amazing

Jun 21, 2025  on Shopify

Dondo consistently delivers accurate and engaging product descriptions, improving customer satisfaction.

Homebliss

Jun 14, 2025  on Shopify

The noticeable increase in traffic and conversions after implementing Dondo made a substantial impact on our growth strategy

DistrictSunday

Jun 13, 2025  on Shopify

Dondo consistently delivers accurate and professional content, significantly improving our brand’s reputation and conversions.

Luminary Lab

May 18, 2025  on Shopify

We had a question regarding an error that arose when we were optimizing products, the Dondo team reached out quickly and solved the issue. Since then we've seen a notiecable increase in traffic for the listings we optimize with Dondo

Apexium

May 18, 2025  on Shopify

We manage a large inventory and Dondo has helped us reduce our workload a lot. The hours we used to spend making sure our inventory stayed consistent and optimized we can now use to focus on more critical business decisions.

Flux Forward

May 16, 2025  on Shopify

The part of Dondo we've used the most so far is the AI-generated social media posts. Creating posts for us was always a tricky and forgettable step but now being able to post from the same dashboard we use for listings has been a big help.

customcharmco

May 15, 2025  on Shopify

As a full-time Shopify store owner, discovering DONDO has been a game-changer for my business. The app's AI-driven features have significantly streamlined the process of creating and optimizing product listings, saving me countless hours.

Thrive Market

May 15, 2025  on Shopify

We had some doubts about trying an AI tool for SEO given how tricky the job is, but the analytics in the dashboard helped show us the increase in traffic Dondo's listings helped bring. Solid tool.

PulseForge

May 15, 2025  on Shopify

We've tried a few other SEO/AI tools and what we liked the most about Dondo is that it offers more features than the competition we've tried and that it takes your business's writing style into account so the generated listings don't sound like generic AI.

Celestia Collective

May 14, 2025  on Shopify

Dondo has freed up a lot of time we used in the past to update and optimize our inventory, jobs that used to take us hours we can now get done in a few minutes.

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