Taranker.Com Logo
DonateMate for Donations logo

Customer reviews: DonateMate for Donations

Reviews (36)

Overall rating
5

What Merchants Think

Merchants generally have high praise for "DonateMate for Donations," emphasizing its ease of integration and setup, especially for non-profit organizations. The dedicated support provided by Ben, often highlighted by name, makes setup and ongoing usage smooth and customizable. This app is often described as intuitive and beneficial for enhancing donation opportunities on merchants' websites.

Key Strengths

  • Easy to set up and integrate with existing websites
  • Responsive and supportive customer service
  • Effectively increases donation opportunities at checkout
  • Flexible donation options like Pay-What-You-Can and round-up features
  • Affordable pricing, particularly beneficial for new non-profit organizations

Common Concerns

  • Initial setup may require customer support assistance for some features
  • Minor issues with POS button configuration
  • Post-purchase feature not widely used by all merchants due to preference for cart page donations

Final Thoughts

"DonateMate for Donations" is well-received by its users, primarily due to its user-friendly interface and the standout support from its developer. While there are occasional configuration challenges, these are generally overcome with prompt assistance. Overall, the app is considered a valuable tool for driving donations and providing flexibility in donation methods.

Olympia Forest School

Sep 26, 2024  on Shopify

Great app! We needed something quick and easy to set up with donations for our new website and this was easy to set up and get going. We needed some help with some options and styling, Ben reached out and got things going quickly and the app works great for us! The price is right for a new non profit as well.

JAM the label

Sep 01, 2024  on Shopify

Right from the start before we even downloaded the app Ben has been so extremely helpful with all of our questions and dev needs. He was able to set the app up for us in our website exactly as we needed it and was so responsive every step of the way. The app is now doing exactly as we needed (roundup donations at checkout) and we couldn't be happier. Would highly recommend!

Georgia Aquatic Hall of Fame

Jul 20, 2024  on Shopify

The app worked perfect for our non profit organization. Ben was super helpful and responsive. Great product! Highly recommend!

Wolf Haven International

Jan 18, 2024  on Shopify

Ben has been incredibly supportive with helping us to implement DonateMate on our website and making changes to fit our needs. The app is super easy to navigate and we are looking forward to sharing it with our customers/supporters soon!

Avian Empire

Dec 10, 2023  on Shopify

Love this app! makes everything easy. Ben has also been super helpful and quick to respond to all my enquiries. Very much appreciated.

Holy Trinity Church Supplies & Bookstore

Dec 05, 2023  on Shopify

We had some issues with the POS button, but Ben was patient and helped us to find the setting we needed to update. Everything is working smoothly now. The ability to ask for Donations on the cart page has increased our donations substantially. I like it better that a popup, less obtrusive for the customer. Visible, but not annoying. We don't use the post-purchase feature because all our customers must go through the cart page.

The Christian Worldview

Aug 19, 2023  on Shopify

We have been using this app for a couple years now and have found it very helpful to be able to offer an occasional product for a donation of any amount. The donor can enter any amount they would like to give! We recently ran into a snag with the app and Ben provided excellent customer service, helping us remedy the problem quickly. Highly recommend if you want to offer products for a donation of any amount.

Live from Norfolk Street

Aug 02, 2020  on Shopify

I used this app to build a sort of fake Patreon site for a live music venue. In addition to subscriptions, we needed to offer a Pay-What-You-Can feature for those who just wanted to contribute outside of the recurring payments system. I looked at several PWYC apps and actually installed them all to see how they worked, how they fit into the theme, and what options were available. Each app had one or two things that I didn't like, so I picked the best among them (DonateMate) and contacted the developer to see if there was any way to change the app to fit my needs. Not only was this fella super quick to respond, but he held my hand through several changes (this is not my first website, but it is my first Shopify site, and lots of things are not where I expected them). This guy even followed up to make sure that I was happy with the changes and that I didn't need anything else. He's made my Christmas card list. TLDR: App is pretty solid out of the box but the support is A+ outstanding. Would recommend.

Scroll to Top