Reviews: Comments Plus: blog comments

Customer reviews: Comments Plus: blog comments

Reviews (24)

Overall rating

4.6

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What Merchants Think

The "Comments Plus: blog comments" app is generally well-received by merchants who appreciate its functionality and the exceptional support offered by the customer service team. Users find it a reliable solution for managing blog comments, especially praising the ease of setup.

Key Strengths

Excellent customer service and support, often going beyond expectations.
Easy installation and setup, even for non-technical users.
Reliable functionality with no need for code manipulation.
Good value for enhancing engagement on blogs.

Common Concerns

Some disappointment at having to pay for features not available in Shopify's native blog functionality.

Final Thoughts

Overall, "Comments Plus: blog comments" is highly regarded by users for its strong customer support and effective setup process. While there are some concerns about having to pay for added functionality, the robust assistance and seamless integration make it a valuable tool for enhancing blog interaction.

Mealblox Com

Oct 26, 2017 on Shopify

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.