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Customer reviews: Comments Plus: blog comments

Develop by NexusMedia

Reviews (24)

Overall rating
4.6

What Merchants Think

The "Comments Plus: blog comments" app is generally well-received by merchants who appreciate its functionality and the exceptional support offered by the customer service team. Users find it a reliable solution for managing blog comments, especially praising the ease of setup.

Key Strengths

  • Excellent customer service and support, often going beyond expectations.
  • Easy installation and setup, even for non-technical users.
  • Reliable functionality with no need for code manipulation.
  • Good value for enhancing engagement on blogs.

Common Concerns

  • Some disappointment at having to pay for features not available in Shopify's native blog functionality.

Final Thoughts

Overall, "Comments Plus: blog comments" is highly regarded by users for its strong customer support and effective setup process. While there are some concerns about having to pay for added functionality, the robust assistance and seamless integration make it a valuable tool for enhancing blog interaction.

Circular Partners

Sep 14, 2023  on Shopify

Great app! Discovered this through Shopify Chat Support. Customer service was very attentive and they helped me customize too. Thank you!

bobo design studio

May 09, 2019  on Shopify

After a disappointing call with Shopify that i could not reply to the comments on my blog within the native blog feature in Shopify, I started looking in the app store and was flabbergasted at some of the pricing for the various apps. While I'm bummed I have to pay for this, the Disqus app and customer service made it worth it. They basically set it all up for me and I didnt have to touch a lick of code. thats enough for me to give it 5 stars. Oh, and it works like a charm!

HomeGrown Herbalist

Feb 27, 2019  on Shopify

EasyDisqus has really improved the utility of my Blog articles and product pages. The conversations generated and facilitated by the app lead to increased sales for me on a regular basis. The customer service has been really excellent for me as well. Great team. Great App!

Test Cp

Mar 28, 2018  on Shopify

Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.

Mealblox Com

Oct 26, 2017  on Shopify

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.

Beneathyourmask

Dec 20, 2016  on Shopify

I see Disqus on most sites and see them as a reliable source for blog posts. Great decision as their customer service is A+. I reached out and Denys immediately responded to me and set Disqus up on my site. I'm not a techie at all and I didn't want to have to set this up myself. I'm very grateful for them handling the entire set up for www.beneathyourmask.com !

Greef Clothing

Sep 04, 2014  on Shopify

Perfect! Easy to install with great support... Well worth it if you want discussions on your website!

The Distinguished Guest

Jan 27, 2014  on Shopify

I am very please with the customer support that I received. Thank you for helping me set up my disqus account.

247ShopAtHome

Jan 25, 2014  on Shopify

This app worked great. But we're especially impressed by their support team. They went beyond typical support of providing information, Den from Shopifier (not to be confused with Shopify) even offered to check our code and fixed some loading issues for us. They did it in a speedy, professional manner. Highly recommended!

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