DisputeShield helps merchants detect and reduce friendly fraud, chargebacks, and risky orders without overblocking good customers. Review suspicious orders before fulfillment, apply hold or tag rules, and see the signals behind each decision. When a dispute opens, automate a reason-based evidence packet from order, payment, fulfillment, policy, customer, and support data. Review responses, fill evidence gaps, and manage disputes from one dashboard.

• Spot risky orders with fraud signals and store intelligence
• Block risky fulfillment before chargebacks happen with hold and tagging rules
• Reduce false positives with configurable rules and review-before-action workflow
• Automate chargebacks with evidence matched to each reason code
• Track fraud pressure, disputes, risky orders, and revenue impact