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Customer reviews: Discounty: Bulk Discount Sales

Develop by Shopify

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (951)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Franklins

Oct 10, 2025  on Shopify

The team were a brilliant help within minutes and explained what couldn't be done and why and flagged for future consideration . Happy with the service. The app has limitations for our needs but we will continue to use for now as i think it has potential and we can work around

United Monograms

Oct 09, 2025  on Shopify

Very helpful and fast customer service when I had a quick question!

Grayboe

Oct 09, 2025  on Shopify

Rick is the man, figured out my problem in no time.

Dorabella

Oct 09, 2025  on Shopify

Ottima app, ottimo supporto istantaneo e sempre presenti.

Spiritana

Oct 09, 2025  on Shopify

I had struggle applying the discounts due to Shopify Markets but Sam helped me out with very good guides using GIF's. Great Customer Support!!

TheFragranceCabinet

Oct 08, 2025  on Shopify

Wow! Just had the best support experience. Dela was fantastic and single-handedly made my experience with this app a breeze. I wanted to tweak the design of the 'buy more, save more' table and she jumped right in, editing it to work flawlessly and match my theme perfectly. It looks so professional now. Her service was excellent and the time she had taken is so appreciated. If you're looking for an app with a team that actually supports you, this is the one!

Augason Farms

Oct 08, 2025  on Shopify

Love the features and the customer service team was super quick and helpful

Mascotas1000

Oct 08, 2025  on Shopify

atención al cliente de 10.

Nkuku

Oct 08, 2025  on Shopify

Sam from Discounty has been extremely helpful in supporting us with our set up. Thank you!

Family Fabrics B.V.

Oct 08, 2025  on Shopify

No Air Miles, but Super Miles you should save to ensure a quick fix.

Weldhaus

Oct 08, 2025  on Shopify

Awesome, Miles is an amazing and professional support member.

Emilia’s Fairyland Finds

Oct 08, 2025  on Shopify

Easy to use and worked out great!

Zetifi

Oct 06, 2025  on Shopify

Excellent support. Super responsive and got the job done.

fenixlight

Oct 06, 2025  on Shopify

Jenny Hearts 公式

Oct 06, 2025  on Shopify

We received support from Mason. He solved our problem promptly and courteously. He also adjusted the layout and resolved the issue in a short time. Thank you for your high-value-added support!

June Swimwear

Oct 02, 2025  on Shopify

I’m very satisfied with the service. The chat support was excellent, I only waited about 2 minutes and Sam was incredibly efficient, solving my issue within just a few minutes. Overall, a very smooth and positive experience!

Tassarna SE

Oct 02, 2025  on Shopify

Nilou helped me above and beyond, instead of just fixing the issue, she also made suggestions for improvements and personally helped me match the widget with my brand, best customer support experience I've every had 11/10 :)

Hors La Loi

Oct 01, 2025  on Shopify

Facile à utiliser et bon service client!

Sanilu

Oct 01, 2025  on Shopify

Fantastic and fast support!

The Vault Label

Sep 30, 2025  on Shopify

I was having a technical issue with a current campaign but Stella was available immediately to help fix the issue. I am very pleased with the app and support it offers so far.

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