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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (589)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Ravea

Dec 03, 2024  on Shopify

Great customer service and thank you Sam for helping me with my issue.

STATIC NAILS

Dec 03, 2024  on Shopify

The app is very easy to use. They have good quick customer service. Melika was great at answering our questions. The only issue with the app I see that can be a major issue, is that it discloses your sales data to your team. So if you're a company that doesn't disclose sales numbers / order volume with certain employees who will be using the app that will be an issue, however, hopefully they look into resolving this.

MANONE COUTURE

Dec 02, 2024  on Shopify

The app worked very well with me during Black Friday and will continue using it. The team is highly supportive and very knowledgeable if you face any issue and will stay with you till the issue is resolved. Excellent Service.

Richter & Phillips Jewelers

Dec 02, 2024  on Shopify

Melika was very kind and helpful in assisting me to learn this app. just started, but so far so good.

IN.SPIRED LIVING

Dec 02, 2024  on Shopify

Troye was absolutely awesome and quick in helping me address my (user!) errors. Haha So grateful for wonderful support that makes running a small business so much easier!!

Pet Buddy

Dec 02, 2024  on Shopify

Thank you Melika! had a problem that was quickly solved by the great support team.

us.reima.com

Dec 02, 2024  on Shopify

Hasti is helpful!

HUNDEGLANZ

Dec 02, 2024  on Shopify

I had a really helpfull conversation with Hasti and enjoyed very good support! Thank you very much Hasti! :)

M U K Á I

Dec 02, 2024  on Shopify

Great app for discounts. Stella is a MVP.

Kitchenique

Dec 02, 2024  on Shopify

Excellent service and enjoying the app

PH5

Dec 01, 2024  on Shopify

Very happy with how Discounty performs during our Black Friday sales. It's the best app for tier and bulk discounts. Highly recommend!

Skinorea

Dec 01, 2024  on Shopify

Great app, it boosts our sales and the customer service is top notch, they help with personalising badges if necessary and are very responsive. I'd recommend it!

NinaBreddal

Dec 01, 2024  on Shopify

Miles was extremely helpful and v friendly on customer service chat

Rise and Redemption

Nov 30, 2024  on Shopify

Really easy setup! I had a couple of questions such as if the dicounts worked with POS (which they do) and another regarding the savings being added to the checkout screen, not just checkout and they are wokring on that!

Howl West

Nov 30, 2024  on Shopify

Belinka Beauty

Nov 30, 2024  on Shopify

Amazing app, which allows you to create and combine different discount campaigns. And big thank you to the whole support team, that is fast and help you with all the questions.

Levi Monet

Nov 29, 2024  on Shopify

Amazing & super speedy service from Melika, so helpful & sweet. Resolved my issue very quickly :)

My Joy Haul

Nov 29, 2024  on Shopify

Great app, easy to use. I received exceptional support from Melika, who was able to answer my questions and requests with great attitude and speed. Highly recommended.

Ferent Bags

Nov 29, 2024  on Shopify

Kalibou

Nov 29, 2024  on Shopify

This app is new to me and let me tell you that their customer service rocks. Their agent Miles walk me through the setup of my black Friday sales step by step, tested it for me and even contacted me on Saturday to ask how things were doing. I fully recommend this app, and Miles! Sara Bergeron

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