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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (667)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

American Elegance

May 26, 2025  on Shopify

I just downloaded this app for my online website and I immediately had help from Sam. I had a few questions and she helped me and showed me the results. She was quick to respond and help.

雪沃 Chef Works Taiwan

May 26, 2025  on Shopify

We are very new to the Discounty app but we were very fortunate to come across Pearl who very patiently guided us through the process. Great customer support!

PrintUcan

May 26, 2025  on Shopify

Schneller und freundlicher Support von Stella!

Luisa Luxe

May 26, 2025  on Shopify

Great app to run discounts, very intuitive and excellent customer support!

Dandy Mail

May 23, 2025  on Shopify

I just downloaded this app and am already happy with the service it provides. Stella helped me to get my first sales off of the ground and made them pretty!! Just a wonderful experience overall!

Fallaloon Homeservice KG

May 23, 2025  on Shopify

I was amazed how quickly I got responses in the Live chat window. At first Nilou helped me with my multiple questions. A little bit later I had new questions and wrote to the same chat window and almost immediately I had help from Miles. Both colleagues from support have solved all my questions. Now everything works as I needed it:)

Maddie and Finley

May 22, 2025  on Shopify

Pearl was AMAZING! Took the time to help me with the app and get my sales campaign up and running. I highly recommend :)

Marathon Watch

May 21, 2025  on Shopify

Devri

May 21, 2025  on Shopify

Works well, support is good too!

Empório das rendas

May 20, 2025  on Shopify

plugin muito bom. O que poderia ser feito era organizar os arredondamentos de porcentagens. Por exemplo, se eu coloco um desconto de exatamente 25%, na minha loja aparece em alguns produtos 24%.

Nexus Care

May 20, 2025  on Shopify

Great app and Rick from the support team was really helpful

AIZOME

May 20, 2025  on Shopify

We've been using this app for about a year now. It's reliable and support is outstanding and super fast, they've been able to solve all problems we've encountered within less than 10 minutes, which has been critical for the success of our sale campaigns. Highly recommend this app.

Luno®

May 19, 2025  on Shopify

Great app to help with slashed pricing across your website. Support team is always prompt and helpful when troubleshooting issues.

ShopGoud

May 16, 2025  on Shopify

The app is really easy to navigate, has a lot of the features I was looking for and any issues I had were quickly resolved with the help of Miles.

Geonea

May 16, 2025  on Shopify

Sam is really helpful to my queries

EKB Textiles

May 15, 2025  on Shopify

I had a minor issue with the product page not showing the discount tiers, and Nareh from their support was super quick to fix it. So far, the best app I have tried on Shopify in terms of support.

Steven Brown Art

May 15, 2025  on Shopify

Sam was very helpful, quick to respond and fixed our issue straight away. Thanks Sam!

Candymail UK

May 15, 2025  on Shopify

Quick and easy to implement. Rapid support and encouragement from Pearl! Thank you!

Casals Classical LPs & CDs

May 13, 2025  on Shopify

One of the best things about this, and there are many, is the great customer support it offers. My store is a bit different than others, but their customer support agent Pearl patiently walked me through the process. She was super helpful and clearly an expert at what she does. So, need to hesitate using this app. It works great and if something comes up, they will definitely help you until it's resolved. Highest recommendation. And thank you, Pearl!

Press Parts

May 13, 2025  on Shopify

"This app is an absolute game-changer for my Shopify store! Setting up discounts is a breeze, and I love the flexibility of running multiple promotions at once. The customer support is top-notch—Emma was incredibly helpful when I needed guidance on changing plans. Big thanks to Emma and the team for their outstanding service!"

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