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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (589)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Sanapiel Farmacia Dermatológica

Apr 09, 2024  on Shopify

Increíble servicio al cliente, Delaram es muy amable, me explico perfectamente como me ayudaran a resolver mi problema. / Incredible customer service, Delaram is very kind, she explained perfectly how they would help me solve my problem.

apparelcrush

Apr 06, 2024  on Shopify

I love it. its super easy to use

Supply-A-City

Apr 02, 2024  on Shopify

App gets the job done

Rewind Cameras

Mar 28, 2024  on Shopify

Fantastic app and amazing customer service and help through out ! rare these days a real pleasure to work with

happy4pets.it

Mar 28, 2024  on Shopify

I was a terrible customer but Hasti was able to come through for me with everything. I really thank her for her help. Excellent customer service!

Panier des Sens Canada

Mar 25, 2024  on Shopify

Une super application qui propose de multiples fonctionnalités ! Le service client (notamment Hasti dans mon cas), a su répondre rapidement à toutes mes interrogations et a pu m'aider pour le paramétrage de toute une campagne commerciale. Encore merci à elle ! :)

Future Printing Press

Mar 19, 2024  on Shopify

Very professional customer service ,, and a great app .. Will be using it for my stores !

ChoKoLids

Mar 13, 2024  on Shopify

I highly recommend this app. - After downloading and testing all available bulk discount apps, I found that this app has the cleanest UI and functions the best among Shopify's bulk discount apps. [1. Compatibility] We are very sensitive to conflicts with other apps regarding bulk discounts and have verified through testing that this app is compatible with other pricing apps. [2. Per Price Feature] One of the best features was displaying per-price pricing. This app is the only one that offers this feature among all other discount apps. It was evident that the developers considered the customer's perspective when designing the UI and providing services. Setting up features and configuring the app is also very convenient. [3. Customer Service] They responded promptly addressed our feedback and requests. Since we are a small company without dedicated developers, we mistakenly attributed website issues to this app and requested assistance. They kindly resolved the issue as part of their customer service. I'm truly grateful to the developers for their hard work, prompt responses to my inquiries, and excellent service.

Geopacks

Mar 06, 2024  on Shopify

One of the better apps we've encountered for managing quantity bulk discounts in store and although we identified a bug with the discounted price not converting into the non-default currency if selected, we raised this to the app developers who debugged and confirmed the issue and got it fixed relatively quickly.

Yellow Cart Family Store

Feb 16, 2024  on Shopify

the app has very simple interface to use. i set prices directly from my product app and controls the manufacturer prices. All applications are being late after each price update that we do through our product app. Therefore i need to show my prices discounted already. Only discounty is able to do it. Just in case, all apps are struggling on showing discount tags after price updates through shopify or relevant apps. Don't forget to refresh your discounts whenever you remember.( better use a collection and turn off the discount and turn it on for a moment. It ll be fixed )

Urban Bloom Creative

Feb 04, 2024  on Shopify

Great app for adding discounts to products. Great customer support as well, there when you need help at anytime! Highly recommend.

Pretty in Print Art Ltd

Feb 01, 2024  on Shopify

I love this app - and the team behind it! Before using Discounty, I was losing money on the tiered discounts I was offering via the basic Shopify discounts, as I wanted to use the automated discounts, but couldn't specify specific product types or tiers to each discount, it would just give a blanket discount no matter what mix of products the customer purchased. By using Discounty, I have now set up tiered discounts for each product type, which the customer can see both at product level and in the cart. For me, I know this app will end up paying for itself, as I'm no longer losing margin when customers buy several different types of products. Customer support has been fantastic - my website is a little old, so needed the code tweaked to enable of couple of aspects that I needed. The team implemented these changes quickly and professionally. Big thanks to you all for the responsive customer service.

Olive and Myrtle

Jan 29, 2024  on Shopify

Very helpful when I had an issue with not being able to edit my campaign. Staff replied quickly and the issue was resolved. Friendly service, thank you!

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