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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (663)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

POMP MMXIX

Nov 27, 2024  on Shopify

Very easy to use for when we wanted to get a storewide discount up from scratch for BFCM. When we needed some assistance for the countdown timer, Miles from Discounty assisted promptly and with courtesy!

Nestore Vintage

Nov 27, 2024  on Shopify

Exceptional Service! I’ve been impressed with the level of professionalism and attention to detail. The communication was clear, and every question I had was answered promptly. The customization suggestions were thoughtful, and I appreciate the time taken to make sure everything was perfect. Highly recommend!

LUCID

Nov 27, 2024  on Shopify

Brilliant app to schedule my black friday sales. I was having issues with my theme display (not related to this app) but Stella was also able to help me with this, fixing the issue really quickly. I'm really happy with the service and the functionalities - allows you to get organised a lot in advance, which is brilliant for a small business.

Salt and Paper

Nov 27, 2024  on Shopify

I had an issue right before Black Friday and Pearl from the chat team was able to help me within minutes. She even took the hard work off my hands while I was busy fulfilling orders and fixed the issue on my site herself. Thanks so much <3

Lolo Viv Boutique

Nov 27, 2024  on Shopify

Great and easy to use! And great customer service! Would highly recommend!

ismylova

Nov 27, 2024  on Shopify

Had an issue with sale campaing creating and adding newitems, Malika helped me to resolve this problem asap, cause i was short in time. She was patient and attentive.

Mystic Modesty

Nov 27, 2024  on Shopify

Discounty is a game-changer! The app itself is awesome—so many features and endless ways to customize discounts. But honestly, the customer service is what sold me. Mason, you’re a legend! I hit him with a million questions and requests, and he helped with everything super quickly, no hesitation, and was genuinely friendly the whole time. It’s such a good feeling knowing there’s 24/7 support from people who actually care. Hands down the best experience I’ve had with any Shopify app. Thanks again, Mason!

LOBOCKI

Nov 26, 2024  on Shopify

Super simple and great app. Exactly what I needed. Support from Mason was great. The only recommendation for the app would be the ability to self move Blocks on the Products page, for example, the Countdown timer. Other than that, perfect!

Kira the Cat

Nov 26, 2024  on Shopify

I had an issue with my campaigns not returning products correctly due to a bug on Shopify's side. The Discounty support team, especially Harry, provided outstanding assistance. He suggested using product tags as a workaround and guided me through the process patiently. Their responsiveness and professionalism made a frustrating situation manageable. Highly recommend!

SaladSprinkles

Nov 26, 2024  on Shopify

Extremely helpful customer service team! Sam helped me fix two small problems (my errors, not the app's) on the spot right before Black Friday. I am so grateful!!

Really Wild Clothing Company

Nov 26, 2024  on Shopify

Discounty has been incredibly easy to set up and use. Any questions I had were quickly resolved. Hasti has been so helpful!

Old Town Soap Co.

Nov 26, 2024  on Shopify

Sam was great helping us get started with Discounty. We were on Propel but they discontinued their app so we had to search for a new bulk editor. I talked with Miles via email and he reassured us that Discounty would work for us great and now Sam has shown that they provide excellent customer service help vis the chat. We've run our first test sale and everything looks great! Thank you for the excellent customer service.

Creator Labs

Nov 26, 2024  on Shopify

Great app, easy to use and versatile. And Miles from support was very helpful!

Marie-Stella-Maris DE

Nov 26, 2024  on Shopify

Good functionality, easy to use and support was very quick and helpful. Pearl, helped a lot in figuring out an issue I had when setting up a campaign.

LUVERRE

Nov 26, 2024  on Shopify

The App works very well for our use. The support is great! Very fast and kind and helpful. I am highly impressed on that support level. The chat is always in use and you get answers quick directly in the app with chat window. Thanky s al ot!

KDN Performance

Nov 26, 2024  on Shopify

Good app ,it gets the job done an very good support team

L´Atlantique

Nov 26, 2024  on Shopify

I recently installed the app and encountered some issues with the badge. I wasn't able to figure it out on my own, but I reached out to the support team and had the pleasure of working with Pearl. She was incredibly professional, attentive, and kind, and resolved my issue quickly. Highly recommend the app and their fantastic customer service.

WallOfFame

Nov 26, 2024  on Shopify

Excellent app! Easy to manage and runs flawlessly. The support team is fantastic—any issues or misunderstandings were handled quickly and effectively. I just searched for an bundle discount or an discount for all products without having to manually change all prices and they even got more Feautures. Would recommend

AGED ARCHIVE

Nov 25, 2024  on Shopify

Nareh gave me amazing service, and we’ll definitely recommend the app!

Wild Heart Free Soul

Nov 25, 2024  on Shopify

Perfect app and features. And super fast super nice service. Special thanks to Sam who saved my day today, implementing and even customizing the countdown banner for me. great customer service! thank you! xxx Bey

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