What Merchants Think

Overall, merchants have mixed reactions to the "SavePay Pix com desconto" app. Many appreciate its ability to offer discounts for Pix payments, which enhances customer conversion rates. While some users find the installation process straightforward and praise the customer support, others report issues with compatibility and a lack of timely support response, which affects their experience negatively.

Key Strengths

• Enables offering discounts for Pix payments, boosting conversion rates.
• Simple and quick installation process for many users.
• Positive feedback about customer service responsiveness and attentiveness from satisfied merchants.
• Improvement in payment experience for customers, noted by some merchants.

Common Concerns

• Reports of the app not functioning with certain payment gateways like Pagar.me.
• Frequent issues with the lack of support response or delayed assistance.
• Compatibility concerns for non-Shopify Plus users and those using Mercado Pago.
• Confusion due to existing Pix payment buttons from other providers, leading to potential customer confusion.
• Desire for customization options for the payment button interface.

Final Thoughts

"SavePay Pix com desconto" shows promise in helping merchants enhance their payment solutions by offering discounts on Pix payments. However, its effectiveness is hampered by compatibility issues and inconsistent customer support. Merchants seeking to leverage its benefits may need to ensure it aligns with their existing payment infrastructure and be prepared for potential support challenges.