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Customer reviews: Disco Flash Sale Bulk Discount

Reviews (118)

Overall rating
4.4

What Merchants Think

Overall, merchants have a positive perception of the "Disco Flash Sale Bulk Discount" app. Most users find it easy to use with useful features for managing sales and promotions such as banners, scheduling, and countdown timers. Customer support is highly praised for being fast and helpful, addressing issues efficiently. However, a few users encountered challenges related to specific functionalities and support response times.

Key Strengths

  • Ease of use and setup, ideal for fast deployment of promotions.
  • Comprehensive features like product tagging, customizable landing pages, and countdown timers.
  • Responsive and helpful customer support.
  • High recommendation from users for running sales events like Black Friday.

Common Concerns

  • Some users experienced issues with automatic discount application and feature limitations.
  • Occasional problems with customer support response times, especially during peak periods.
  • Lack of automatic discount removal when items go out of stock.
  • Challenges faced by some users in transitioning from free to paid plan, resulting in data loss.

Final Thoughts

The "Disco Flash Sale Bulk Discount" app is well-received by most merchants for its ease of use and feature-rich functionality, making it an effective tool for managing sales promotions. While there are some areas for improvement, particularly regarding certain functionalities and support response times, the app is generally considered valuable and worth trying for businesses looking to streamline their promotional activities.

Jacatel

Jul 16, 2024  on Shopify

The first time I made a campaign, it said I went over the limit for the free plan and I had to upgrade it to a paid one. I did the upgrade expecting the selected products will be saved as draft as promised. When I went back to start the campaign the draft was nowhere to be found. More than 60 individual items manually selected and I had to start over. I almost lost the desire to even push through with the promo but decided to give it another try. After going through the painstakingly long, manual adding of items I finally started the campaign. Only to find that it did not do what we wanted it to. The fixed price discount was to be "subtracted" from the cost. Our promo was everything would be the same price at 500php. Some items became Php40 only because the cost was originally 540. Support is also not live...you need to wait hours for one reply. So after the very tedious process we are finally unsubscribing and deleting the app from our store.

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