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Customer reviews: Dinosell: Post Purchase Upsell

Develop by Dinosell
<h3>What Merchants Think</h3> <p>Overall, merchants are pleased with the "Dinosell: Post Purchase Upsell" app. They find it easy to use, appreciate the customization options for enhancing the customer post-purchase experience, and commend the responsive and helpful customer service. However, some concerns are raised regarding the cost, especially for smaller stores.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and simple operation.</li> <li>Effective customer support, often praised by name (e.g., Saanvi and Ann).</li> <li>Highly customizable thank-you page with fun elements like confetti and personalized notes.</li> <li>Integration capabilities with platforms like Klaviyo for additional customer engagement.</li> <li>Widgets for upsells, cross-sells, and discounts on next orders.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Fixed monthly cost of $29.99 may be unjustifiable for stores with low sales volume.</li> <li>App may require some tweaks and creative workarounds for optimal use.</li> </ul> <h3>Final Thoughts</h3> <p>The "Dinosell: Post Purchase Upsell" app is well-received for its customization options and excellent customer support. While it boasts powerful integrations and features that can enhance the customer experience and boost sales, its pricing structure may not be ideal for smaller stores. Overall, it holds potential for those ready to invest in post-purchase enhancements.</p>

Reviews (23)

Overall rating
4.2

What Merchants Think

Overall, merchants are pleased with the "Dinosell: Post Purchase Upsell" app. They find it easy to use, appreciate the customization options for enhancing the customer post-purchase experience, and commend the responsive and helpful customer service. However, some concerns are raised regarding the cost, especially for smaller stores.

Key Strengths

  • Intuitive and simple operation.
  • Effective customer support, often praised by name (e.g., Saanvi and Ann).
  • Highly customizable thank-you page with fun elements like confetti and personalized notes.
  • Integration capabilities with platforms like Klaviyo for additional customer engagement.
  • Widgets for upsells, cross-sells, and discounts on next orders.

Common Concerns

  • Fixed monthly cost of $29.99 may be unjustifiable for stores with low sales volume.
  • App may require some tweaks and creative workarounds for optimal use.

Final Thoughts

The "Dinosell: Post Purchase Upsell" app is well-received for its customization options and excellent customer support. While it boasts powerful integrations and features that can enhance the customer experience and boost sales, its pricing structure may not be ideal for smaller stores. Overall, it holds potential for those ready to invest in post-purchase enhancements.

NEON SOL

Jan 22, 2024  on Shopify

I really enjoyed this app when there was the option to use it for free - the post-purchase customizations were all so cute and happy! I especially loved the confetti and the note from the shop owner to display on the order confirmation page. But now it's $29.99 per month regardless of sales volume; and since I only receive a couple of orders per month at this point, that expense is completely unjustifiable for me now :(

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