Customer reviews: Dinosell: Post Purchase Upsell

<h3>What Merchants Think</h3> <p>Overall, merchants are pleased with the "Dinosell: Post Purchase Upsell" app. They find it easy to use, appreciate the customization options for enhancing the customer post-purchase experience, and commend the responsive and helpful customer service. However, some concerns are raised regarding the cost, especially for smaller stores.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and simple operation.</li> <li>Effective customer support, often praised by name (e.g., Saanvi and Ann).</li> <li>Highly customizable thank-you page with fun elements like confetti and personalized notes.</li> <li>Integration capabilities with platforms like Klaviyo for additional customer engagement.</li> <li>Widgets for upsells, cross-sells, and discounts on next orders.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Fixed monthly cost of $29.99 may be unjustifiable for stores with low sales volume.</li> <li>App may require some tweaks and creative workarounds for optimal use.</li> </ul> <h3>Final Thoughts</h3> <p>The "Dinosell: Post Purchase Upsell" app is well-received for its customization options and excellent customer support. While it boasts powerful integrations and features that can enhance the customer experience and boost sales, its pricing structure may not be ideal for smaller stores. Overall, it holds potential for those ready to invest in post-purchase enhancements.</p>

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Reviews (23)

Overall rating

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What Merchants Think

Overall, merchants are pleased with the "Dinosell: Post Purchase Upsell" app. They find it easy to use, appreciate the customization options for enhancing the customer post-purchase experience, and commend the responsive and helpful customer service. However, some concerns are raised regarding the cost, especially for smaller stores.

Key Strengths

Intuitive and simple operation.
Effective customer support, often praised by name (e.g., Saanvi and Ann).
Highly customizable thank-you page with fun elements like confetti and personalized notes.
Integration capabilities with platforms like Klaviyo for additional customer engagement.
Widgets for upsells, cross-sells, and discounts on next orders.

Common Concerns

Fixed monthly cost of $29.99 may be unjustifiable for stores with low sales volume.
App may require some tweaks and creative workarounds for optimal use.

Final Thoughts

The "Dinosell: Post Purchase Upsell" app is well-received for its customization options and excellent customer support. While it boasts powerful integrations and features that can enhance the customer experience and boost sales, its pricing structure may not be ideal for smaller stores. Overall, it holds potential for those ready to invest in post-purchase enhancements.

PITAKA

Oct 24, 2024 on Shopify

The operation is very simple. I just started using it. The customer service responded promptly. I hope it can continue to provide good service.

NEON SOL

Jan 22, 2024 on Shopify

I really enjoyed this app when there was the option to use it for free - the post-purchase customizations were all so cute and happy! I especially loved the confetti and the note from the shop owner to display on the order confirmation page. But now it's $29.99 per month regardless of sales volume; and since I only receive a couple of orders per month at this point, that expense is completely unjustifiable for me now :(

Gripster Shop

May 03, 2023 on Shopify

Great app with great customer service Thank you Saanvi:)

Coconut Matter

Mar 18, 2023 on Shopify

Recommended the app to a couple of ecommerce stores - thats how much I like it! Love the widgets to collect birthday which integrates with Klaviyo, and how easy it is to customise the Thank you page. Just set up UPSELLwidget - hope it generates sales! Great support too!

Issa Miracle

Feb 08, 2023 on Shopify

Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!

Fiole

Jan 31, 2023 on Shopify

Excellent service from Saanvi at their team. Great app. Needs a few tweaks, but with a few creative workarounds it can do some great things for you.

Kolua

Jan 23, 2023 on Shopify

Great support, great app. You can edit the thank-you page to fit your needs. You can also add upsells, cross-sells and give a discount for next orders. Had some issues but them team solved it quickly.

kartcamel.com.au

Feb 11, 2022 on Shopify

its looking very good. I am still working on it. for now its Awesome. Support is very good. They are replying me on Time.

Minimal Desk Setups

Sep 25, 2021 on Shopify

Great service and responsive to solve any issues. App is clean and works well - thanks team! Need to use for longer to see what the returns are.

Manchester Factory

Jun 20, 2021 on Shopify

Just started using the app - setup has been quick and easy. Features are pretty clear and its layout is very clean. Ann from support was very helpful with all my questions. Looking forward to the new features to be added in the coming months.

Likha Tropics

May 30, 2021 on Shopify

I think is the best app to personalize costumer experience "thank you page" that generate additional sells, retention, and loyalty.