Linkcase ‑ Digital Products logo

Customer reviews: Linkcase ‑ Digital Products

Develop by Kable Commerce

Reviews (20)

Overall rating
5

What Merchants Think

Merchants consistently express high satisfaction with "Linkcase ‑ Digital Products," highlighting its ease of use, efficient setup, and the ability to handle various types of digital products seamlessly. The app is particularly favored for its reliable operation and excellent customer support, contributing to a positive user experience.

Key Strengths

  • Exceptional customer support and rapid response time.
  • Simplicity and ease of use in setting up and managing digital products.
  • Ability to upload and manage various file types efficiently.
  • Robust download functionality directly from the order page.
  • Flexible pricing model that is favorable for smaller shops.
  • Supports multiple store languages.

Common Concerns

  • Occasional issues with product availability and download delivery.
  • Delayed responses in handling certain support tickets.
  • Lack of a feature for merchants to independently recover lost data.

Final Thoughts

Overall, "Linkcase ‑ Digital Products" stands out as an effective solution for merchants looking to sell digital goods. Its strong customer support, coupled with its user-friendly interface and versatile features, make it a recommended choice for various business sizes, despite some occasional concerns over support response times and data recovery options.

Tracia Creative

Aug 14, 2024  on Shopify

I've been trying to get in contact for support for over a week. The app is not giving my customers the download file which looks very unprofessional on my end. I've now sent them 3 tickets about this issue.

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