Linkcase ‑ Digital Products logo

Customer reviews: Linkcase ‑ Digital Products

Develop by Kable Commerce

Reviews (20)

Overall rating
5

What Merchants Think

Merchants consistently express high satisfaction with "Linkcase ‑ Digital Products," highlighting its ease of use, efficient setup, and the ability to handle various types of digital products seamlessly. The app is particularly favored for its reliable operation and excellent customer support, contributing to a positive user experience.

Key Strengths

  • Exceptional customer support and rapid response time.
  • Simplicity and ease of use in setting up and managing digital products.
  • Ability to upload and manage various file types efficiently.
  • Robust download functionality directly from the order page.
  • Flexible pricing model that is favorable for smaller shops.
  • Supports multiple store languages.

Common Concerns

  • Occasional issues with product availability and download delivery.
  • Delayed responses in handling certain support tickets.
  • Lack of a feature for merchants to independently recover lost data.

Final Thoughts

Overall, "Linkcase ‑ Digital Products" stands out as an effective solution for merchants looking to sell digital goods. Its strong customer support, coupled with its user-friendly interface and versatile features, make it a recommended choice for various business sizes, despite some occasional concerns over support response times and data recovery options.

CodeXDeal

Sep 20, 2024  on Shopify

Its just the best to use to deliver a digital product or codes or even sound file ... You can deal in anything with that app And its free I recommend it

EU Test Store

Sep 05, 2024  on Shopify

The support was excellent and very fast to find the needed solution. If codes are lost for some reason, that would be nice to have a backup view somewhere to be able to recover on our own the lost data, to be more independent. Thank you:)

Tracia Creative

Aug 22, 2024  on Shopify

I initially had an issue and the team worked to resolve it. Outside of that, this is a great app. The setup is easy, and I can upload various file types without a problem. It works smoothly, making it convenient for my customers.

Tracia Creative

Aug 14, 2024  on Shopify

I've been trying to get in contact for support for over a week. The app is not giving my customers the download file which looks very unprofessional on my end. I've now sent them 3 tickets about this issue.

Power Point Games

Dec 28, 2023  on Shopify

This is such a great way to sell digital products. Not only is it simple the customer service is fantastic. Super quick response and very helpful!

Different Roads

Nov 09, 2023  on Shopify

Not only does the Kable app allow for customization other digital download apps do not, the tech support is superb. We ran into a slight issue when setting up physical items that had digital components, and tech support solved our issue in a matter of hours. Not only that, they were friendly and positive while doing so. The app is well worth the cost and makes it much easier to share content with customers. I would recommend Kable to anyone looking to branch out into digital items!

Andreas Wolff

Sep 25, 2023  on Shopify

I'm really amazed by both the app as well as the app support. Jason is super helpful and very quick with fixing things. I had some small personalised adjustment requests and made some minor bug reports and he fixed everything. :) I also really love about the app that you get charged per order. This is a very nice model, especially for smaller shops or people who just start out! Also, the download function on the "thank you"-page works wonderfully and the app even supports multiple store languages! I can really recommend it! :)

RNW STORE

Aug 21, 2023  on Shopify

I’m a musician and using the app for music and pdf downloads. The downloads are immediately visible on the order page when the customer purchases. An email also goes out instantly to the customer with their downloads. The speed of downloading is super fast. The set up, to add digital products, or to add digital products to physical products, is easy and straightforward. The support is really good and swift to answer queries. All in all, thrilled with it.

The Lost Adventures Co.

Jun 28, 2022  on Shopify

Wonderful app, the team has been awesome with individual feedback, and responsive with our issues. Would recommend!

Steven McFarlane Design

Oct 21, 2020  on Shopify

Oustanding customer support and oustanding app overall. Super easy to use, servers are super reliable, ive not had not one single issue, highly recommend this app.

ShopUnapolo

Sep 15, 2020  on Shopify

I accidentally deleted the app after finding out that all but three of my products were disabled. I messaged Kable and within under 15 minutes it was back up and I didn’t have to reupload any of the download images. Jason was super helpful and was able to guide me in switch my plan for unlimited products!

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