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Customer reviews: Dianxiaomi(店小秘)

Develop by dianxiaomi

Reviews (35)

Overall rating
3.3

What Merchants Think

The app "Dianxiaomi(店小秘)" receives mixed feedback from merchants. Many users appreciate its convenience, comprehensive features, and the tailored services provided by dedicated agents. On the other hand, some users report serious concerns regarding customer service, communication issues, and fraudulent practices.

Key Strengths

  • Convenient and user-friendly interface.
  • Comprehensive features that improve efficiency.
  • Competitive pricing with quality checks.
  • Fast delivery and processing times.
  • Branding and customization options.
  • Simplified after-sales processes.

Common Concerns

  • Reports of scams and dissatisfaction with customer service.
  • Language barrier issues, as some portions are only available in Chinese.
  • Delivery issues and poor communication regarding package status.
  • Negative experiences with dropshipping partners.

Final Thoughts

Overall, "Dianxiaomi(店小秘)" appears to have valuable features and services that many merchants find beneficial. However, significant concerns about customer service, reliability, and language accessibility indicate areas needing improvement. Users should weigh these factors carefully when considering integration with the app.

Sourcing365

Apr 21, 2024  on Shopify

Shopify ,are doing something about the DXM issues that your merchants are raising? If this app is getting such bad ratings , why do you still allow it to integarte into shopify ?

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