Customer reviews: Dianxiaomi（店小秘）

<h3>What Merchants Think</h3> <p>The app "Dianxiaomi（店小秘）" receives mixed feedback from merchants. Many users appreciate its convenience, comprehensive features, and the tailored services provided by dedicated agents. On the other hand, some users report serious concerns regarding customer service, communication issues, and fraudulent practices.</p> <h3>Key Strengths</h3> <ul> <li>Convenient and user-friendly interface.</li> <li>Comprehensive features that improve efficiency.</li> <li>Competitive pricing with quality checks.</li> <li>Fast delivery and processing times.</li> <li>Branding and customization options.</li> <li>Simplified after-sales processes.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Reports of scams and dissatisfaction with customer service.</li> <li>Language barrier issues, as some portions are only available in Chinese.</li> <li>Delivery issues and poor communication regarding package status.</li> <li>Negative experiences with dropshipping partners.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dianxiaomi（店小秘）" appears to have valuable features and services that many merchants find beneficial. However, significant concerns about customer service, reliability, and language accessibility indicate areas needing improvement. Users should weigh these factors carefully when considering integration with the app.</p>

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Reviews (35)

Overall rating

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What Merchants Think

The app "Dianxiaomi（店小秘）" receives mixed feedback from merchants. Many users appreciate its convenience, comprehensive features, and the tailored services provided by dedicated agents. On the other hand, some users report serious concerns regarding customer service, communication issues, and fraudulent practices.

Key Strengths

Convenient and user-friendly interface.
Comprehensive features that improve efficiency.
Competitive pricing with quality checks.
Fast delivery and processing times.
Branding and customization options.
Simplified after-sales processes.

Common Concerns

Reports of scams and dissatisfaction with customer service.
Language barrier issues, as some portions are only available in Chinese.
Delivery issues and poor communication regarding package status.
Negative experiences with dropshipping partners.

Final Thoughts

Overall, "Dianxiaomi（店小秘）" appears to have valuable features and services that many merchants find beneficial. However, significant concerns about customer service, reliability, and language accessibility indicate areas needing improvement. Users should weigh these factors carefully when considering integration with the app.

Bamboro NL

Sep 26, 2024 on Shopify

Very good agent.. You will be assigned with dedicated agent and tailored service Competitive Price Quality Checks Fast Delivery & Processing 100% Automated Branding and Customization Hassle Free After Sales >>>Scale your shops today: https://fulfillpanda.com/apply/

Snodis.

Sep 12, 2024 on Shopify

Unseriöse Firma - SCAM! Ich könnte tatsächlich einen Roman schreiben, aber dann säße ich morgen noch dran! Diese Firma arbeitet mit Scammer zusammen und schützt diese und gibt es sogar per E-Mail zu.

Fingerpulsepro

May 30, 2024 on Shopify

Stay away from these scammers and liars, worst experience. They will tell you things that doesnt exitst

Sourcing365

Apr 21, 2024 on Shopify

Shopify ,are doing something about the DXM issues that your merchants are raising? If this app is getting such bad ratings , why do you still allow it to integarte into shopify ?

Glace

Dec 29, 2023 on Shopify

dont use them, "bs dropshipping" by "jerry qin" stole my money and disappeared. there is no one we can reach really really bad experience

Slipapa™

Dec 06, 2023 on Shopify

Very thoughtful APP, the interface is quite refreshing, wonderful and excellent. It's very convenient to use.

Bohemian Glam Decor

Dec 08, 2020 on Shopify

Stay away!!! I have been using this company from a sourcing agent I found. The agent I was working with has since quit, One of my packages has still not been delivered after 3 months sitting in the yun express local somewhere and no one is getting back to me how to solve this! I had to refund my customer $142 and I still don't know where the package is and how to get it to customer and no one is responding to me!!! Worse business ever!!!

Prime Stash

Jun 02, 2020 on Shopify

I wanted to use this app, but everything is in Chinese. I wish there was the option to select English language.

mofyy.com

Jul 18, 2019 on Shopify

It is very convenient to work with issus of goods. All information is in one page and you could clearly see that the name of the product , total price, receiver, the details of order information such as the time of placing order and dispatch, also the tracking number.