DHL eCommerce

Develop by Shopify

Free plan available

DHL ServicePoints in your shop and track and trace information

Order status update

Servicepoint locator

Track and trace

About DHL eCommerce

Launched Sep 10, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Benefit from automated shipping and integrate DHL shipping options into your webshop.

You can use this app as a full service plugin or with the DHL Shopify connector and connect it to your MyDHLPortal (MDP) environment. The full service plugin allows you to use DHL shipping options, like selecting a DHL ServicePoint in your Shopify webshop. Configure shipping zones, set default shipping options and create, download and print your DHL labels directly from your Shopify environment.

DHL ServicePoint locator
Automatically change order status after label creation
Auto fill track and trace information after label creation

Pros

Integration with Shopify allows for streamlined operations
Automatically saves track and trace information from MDP to Shopify
Automatically changes order status after label creation
Displays DHL ServicePoint locator for consumers to choose a pickup location
Enhances customer experience with real-time tracking information
Reduces manual work by autofilling track and trace details

Cons

Requires a My DHL Portal (MDP) account for full functionality
Potential compatibility issues with non-Shopify eCommerce platforms
Users must be familiar with both DHL and Shopify ecosystems
Limited functionality outside the integration with Shopify and DHL ServicePoints
Dependent on the accuracy and reliability of DHL's tracking system

Top Helpful Reviews

Pretty In Pink

Aug 29, 2025 on Shopify

works ok but not perfect. You can't make return labels with one click without creating a shipping label, you will have a to pay for 2 or create a return label by hand. The app also sets the notify customer parameter on 0, which means that your customers won't get a shipping notification anymore when their order is fulfilled. That is more important than you think, a lot of customers will come and complain about not receiving an update or tracking code.

Store | OPPO BeLux

Jul 06, 2023 on Shopify

Werkt vaak gewoon goed! Gemakkelijk te installeren. Orders in shopify maakt gelijk drafts aan in DHL. Bij het printen van drafts wordt er ook gelijk automatisch de orders track and trace verwerkt.