I am very concern. i like shipping with DHL from my website. However, 2 packages have been delivered to the wrong address over the past year. there is no one to speak to. customer service is so poor.
most recently is about $400 goods ship to wrong address and signed by wrong receiver.
i filed a claim and no response so far. what is going on with DHL??
Her Essence Experience
Dec 02, 2024
on
Shopify
Simply amazing!! Wow
Joe was very very helpful, patient and quick. All issues were resolved so efficiently
I'm super grateful
Her Essence Experience
Nov 25, 2024
on
Shopify
Simply amazing!! Wow
Joseph was very very helpful, patient and quick. All issues were resolved so efficiently
I'm super grateful
Allude München
Oct 20, 2024
on
Shopify
Hi all,
the seems great, but it is not possible to reach any support! Where can you find support for DHL express ecommerce??
LuxuryLink Group
Jul 14, 2024
on
Shopify
Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.
LIFTED SOUL
Apr 05, 2024
on
Shopify
Hari is my guy. Incredible service and follow up. Even when I disappear with my workload he still always makes time to check on me and see if the business needs anything.
SWAY Hair Extensions
Feb 26, 2024
on
Shopify
Great app makes the whole process much easier! DHL IT support also outstanding, always there to help and speak through any queries with little to no wait ! Can't thank Joel enough for all his help and on-going support :)