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Customer reviews: Zapiet ‑ Rates by Zip Code

Develop by Zapiet

Reviews (81)

Overall rating
4.8

What Merchants Think

Overall, merchants have a highly positive view of "Zapiet ‑ Rates by Zip Code". The app is praised for its effectiveness in managing shipping rates by location without requiring complicated setups. Users consistently highlight the exceptional customer service provided by the support team, which has significantly enhanced their experience of using the application.

Key Strengths

  • Outstanding customer support, often highlighted in reviews as quick, knowledgeable, and effective.
  • Highly customizable shipping rates by postcode, proving beneficial for various types of businesses.
  • User-friendly interface which facilitates easy setup and management of shipping rates.
  • Proven reliability for long-term users, resulting in high recommendation rates.

Common Concerns

  • Occasional technical issues during initial setup are noted, though promptly resolved by support.
  • Some users experienced minor inaccuracies in delivery settings that required adjustment.

Final Thoughts

"Zapiet ‑ Rates by Zip Code" is a highly regarded app among Shopify merchants, particularly for its strong customer support and flexibility in managing delivery options. Despite occasional setup challenges, users express satisfaction with the app's performance and its positive impact on their operations.

FIORI Oakville

Oct 24, 2023  on Shopify

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

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