customer service was amazing! the app was easy for me to install and offer different delivery options based on zip codes for my small business

Jeanette and Stephane are always there to assist with any issue or new functionality, thank you so much!

Jessica is such an amazing customer support agent! Thank you, thank you so much for all the help! Truly appreciated!!

Clunky. Not very straight forward. Support turnaround not quick as company help is on the other side of the world. Could be better.

Excellent service client ! Très réactif, à l'écoute et très efficace pour trouver des solutions, merci !

Ça fonctionne bien pour mon usage, c'est exactement ce que je cherchais. Bonne compatibilité avec Zapiet Delivery

Fantastic. Installed as I needed shipping rates for UK Highlands and Islands. Support helped me identify I needed to create shipping zones for UK Highlands and Islands AND a UK zone without these postcode prefixes. Checkout now defaults shipping zones and charges depending on address added.

El soporte de Zapiet es el mejor de todas las apps que he probado en los últimos 10 años con Shopify. Sus técnicos no solo son amables, dominan la herramienta y solucionan en tiempo. Jeannette me dio seguimiento incluso fuera de su horario de oficina, excelente comunicación, profundo conocimiento del app y su implementación.

Very good service, always there and happy to help with anything even on Sunday I highly recommend them Great team.

This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!

The support team has been great, Kitty especially. All issues were addressed and resolved in a timely manner.

Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien. Gracias equipo Zapiet. Carlos Castañeda de Mexico

We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

All I know is, someone please give Stephane a raise ASAP! The amount of support I've received as a newbie to Shopify from the Zapiet team has blown my mind. I never leave reviews for anything but without Stephane went above and beyond, was so patient and seemed to enjoy helping me out. Thank you Stephane and Zapiet!