What Merchants Think

The "Zapiet ‑ Rates by Distance" app receives mixed feedback from merchants. While some praise its effectiveness in charging correct mileage rates and the exemplary customer support, others encounter operational challenges and occasional inaccuracies in rate calculations.

Key Strengths

• Ease of setup and intuitive user interface.
• Responsive and knowledgeable customer support team, with individual representatives like Jeanette and Jessica receiving specific commendations.
• Provides a modern solution for local delivery businesses looking to enhance their shipping processes.

Common Concerns

• App does not always function reliably and may require frequent checks and adjustments.
• Occasional issues with incorrect shipping rate calculations, leading to potential financial discrepancies.
• Some users reported dissatisfaction with customer support response times.

Final Thoughts

The "Zapiet ‑ Rates by Distance" app is lauded for its helpful customer service and functional benefits in local delivery management. However, merchants may need to actively monitor its performance due to occasional inaccuracies and operational hiccups. Overall, it presents a valuable tool for businesses seeking a dynamic approach to mileage-based pricing.