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Zapiet ‑ Rates by Distance logo

Zapiet ‑ Rates by Distance

Develop by Zapiet

$14.99

/ Month
Free plan available 14 Days Free Trial

Local delivery rates based on distance radius from your stores

Shopify admin
Multi-currency
Distance calculation
Custom delivery pricing
Line of sight
Driving distance
Base fees
Per kilometer/mile
Max distance

About Zapiet ‑ Rates by Distance

Built by Zapiet

Email :

[email protected]

Address

14 Horncastle Road, Louth, ENG, LN11 9LD, GB

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(14 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Build Buyer Confidence by Offering Accurate, Calculated Shipping and Delivery Rates by Distance

Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Zapiet - Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust. Customize the rates based on your specific business preferences.

Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Zapiet - Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust. Customize the rates based on your specific business preferences. more
  • Multi-lingual: Support for multiple languages
  • Add Multiple Rates: Based on the weight or price of an order
  • Limit Deliveries: To a maximum distance from your store
  • Distance Calculator: Specify using the shortest or fastest route
  • Single or Multi-location: Handles multi-zone deliveries with local pricing

Pros

  • Allows calculation of delivery or shipping fees based on distance from store
  • Fully featured and customizable for accurate price calculations
  • Option to calculate distance using line of sight or driving distance
  • Ability to set base fees, per kilometer/mile fees, and maximum distances
  • Supports multiple languages and currencies with translatable rate names

Cons

  • Customer service is reportedly poor
  • App occasionally charges incorrect shipping rates, leading to extra costs for businesses
  • Reported issues with incorrect rates remain unresolved despite multiple communications with support

Top Helpful Reviews

Knotorious Firewood

Sep 05, 2025  on Shopify

The app is great, but their support is where they shine. I worked with Stephane on troubleshooting an issue that was preventing our customers from checking out. It turned out, it had nothing to do with their app and had to do with a third party app - even though this wasn't their area, they still researched it to pinpoint and isolated the issue. Great company and support!

Niagara Tree Company

Aug 11, 2025  on Shopify

Was having some trouble but Sandy on the live chat helped out and provided solutions that worked great for my business

Debi’s Cheesecakes

Jul 15, 2025  on Shopify

I was able to get a hold of a representative very quickly to help me with my problem that I was having. Betty was extremely helpful, professional, accommodating and patient. She sent me all the screenshots told me what she was doing and continue to communicate with me while she was fixing the issue, I was having on my website with my pick up and delivery. I am very thankful for this app that I’m using. It has definitely helped me in more ways than one. Thanks again Betty for your amazing work.

Silver Whisk Bake Shop & Chocolatier

Jul 10, 2025  on Shopify

HUGE shoutout to Jessica on the Zapiet team. I've had some very specific technical questions, and whenever I encounter issues, she always saves the day. Thank you so much, Jessica! The whole team is very responsive and is attentive. This app makes delivery rates a breeze in my business. We offer local delivery, and charge for further distances. We're able to set a minimum, then charge per additional mile, with this app. Couldn't function without it. Thank you!

Grateful Gardeners Store

May 01, 2025  on Shopify

Shopify and its third party apps are not always the most intuitive, but Zapiet always has good support and they will stay with you until the problem is solved.

Bezzemi Logistics

Apr 30, 2025  on Shopify

I almost gave up on Zapiet. It was not until Jeanette from the tech support team helped me out tremendously with my issues. That kept me as a Zapiet customer. Honestly Zapiet is worth every penny just for the customer service and support. Tech support from people like Jeanette and Krystabel make Zapiet a great plugin and service. I highly recommend it!

Furly's Pet Supply

Apr 18, 2025  on Shopify

Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.

Floret + Foliage

Feb 05, 2025  on Shopify

This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.

DC Parts

Oct 25, 2024  on Shopify

had it installed for 1 day i couldn't get it to work as im not very good at these things, so i reached out to live chat response time under 20mins yet waiting 1.5 hours for a reply if there customer support is not there then neither are we

Fresh by 4Roots

Oct 02, 2024  on Shopify

Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!

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