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Customer reviews: Flare: Delivery Date Picker

Develop by Shopify

Reviews (69)

Overall rating
4.9

What Merchants Think

Merchants consistently praise the "Flare: Delivery Date Picker" app for its significant impact on streamlining operations and improving customer satisfaction. The app seems particularly valuable for businesses with complex shipping needs, offering substantial improvements in conversion rates and workflow efficiency. The support team, especially Daniel and Alex, is frequently mentioned for their exceptional customer service, making the setup and use of the app seamless and supportive of unique business requirements.

Key Strengths

  • Significantly improves conversion rates by offering tailored delivery dates.
  • Streamlines workflow and supports complex shipping requirements.
  • User-friendly setup and integration process.
  • Exceptional customer service with responsive and helpful support team.
  • Ability to handle conditional formatting for more customized solutions.
  • Visually appealing design that integrates well with stores.
  • Positive impact on customer experience and satisfaction.

Common Concerns

  • Occasional issues with specific feature requests taking time to implement.
  • Some merchants noted backend insights and functionalities could be enhanced.
  • A rare report of website glitches potentially caused by the app.

Final Thoughts

"Flare: Delivery Date Picker" is widely admired by merchants for its ability to transform the delivery scheduling process, optimizing both operational workflow and customer engagement. Its standout customer support further enhances its value, addressing merchant needs promptly and effectively. While there are minor areas for improvement, the overall reception is overwhelmingly positive, making it a recommended choice for businesses looking to enhance their delivery scheduling capabilities.

Uig Lodge

May 30, 2025  on Shopify

Flare is a really great app if you want a more customised solution for your Shopify checkout. Daniel could not have been more helpful getting it set up and explaining some more advanced settings. I would definitely recommend!

Stch & Co.

May 28, 2025  on Shopify

I needed help setting up the Flare app and making a few adjustments to suit my store. Daniel was very kind and jumped on a call within 2 hours to walk me through everything, helping me tailor the settings to fit my store's needs. Excellent support. Also love the interface of the app. Thanks for the help.

G. J. Honour Family Butcher

May 15, 2025  on Shopify

Flare is a great app. The support from the Flare team is great both before and after we started using the app. This has really helped us with work flow and our customer experience has improved.

Emily's Lollies

May 14, 2025  on Shopify

I love this app, it perfectly integrates with downpay so i am able to offer a deposit option on preorders. Daniel has made sure I am getting the most out of it and it works seamlessly. It has already saved me so much time!

Homer Fish Processing

May 04, 2025  on Shopify

This app is helping our online shop and brick and mortar store much more streamlined! The support you get from this app with Daniel is great!! He is almost always available. There are a few things pending with the app that would make it 100% ready for my operation but I am hopeful that due to their great customer service-they'll make it happen! Thank you Flare team!

Fun Squared Games

May 02, 2025  on Shopify

Flare is an awesome app with so much value right out of the box. What really blew me away though was the support from the Flare team. I had a chance to chat with the team and mentioned a feature I wished the app had. They looked into it, and built it for me within two weeks! I’ve never had service like that before. Highly recommend Flare—not just for what it does, but for the amazing team behind it.

Sparkle Gifts

Apr 22, 2025  on Shopify

Flare is an incredible app backed by an equally amazing team! It not only delivers exactly what it promises but goes above and beyond expectations. The support team is friendly, responsive, and genuinely helpful. Dan was a pleasure to speak with. I'm definitely glad I chose Flare!

EXALT

Apr 19, 2025  on Shopify

In love with the app and the support. Daniel was incredibly helpful and responsive. We have now removed our customer date picker app to use this instead. Great find.

The Orchid Lei Company

Apr 14, 2025  on Shopify

Daniel is absolutely AMAZING!!! :D He is super knowledgeable and made the set up effortless and seamless. I also really love being able to book an appointment with a real person. The support was impeccable. Overall this app and service aligns our checkout and shipping process so well to our customized needs. Thank you for all the help!!!

Flowers On Cashmere

Apr 13, 2025  on Shopify

I'm based in NZ and find this to be the best app for delivery selecting, nice layout and beyond helpful service. Daniel went above and beyond to help me with some customisations, along with fast replies, I wouldn't have been able to do it without their great service! Thanks team

Posies

Apr 09, 2025  on Shopify

This app is exactly what my shop needed! The customer service is also incredible and answered every single one of my questions. THANK YOU! :)

Brookie’s Cookies

Mar 24, 2025  on Shopify

We are just setting up Flare to use for our bakery. I set up a call with Flare's support as I had a few questions about implementing it into our site. Daniel was super helpful, went above and beyond to assist me in integrating the app into our products, he took the time to walk me through a few different options of what might work best for our shop. He even helped me look through a setting settings outside of the app that I was unsure about. 10/10 would recommend this app for their support alone. We are excited to begin using Flare on our site and have no doubt it will help our business succeed!

Giftful Box

Mar 09, 2025  on Shopify

Daniel was really helpful and supported us with on-boarding our products onto the app. We run a gift box biz and using this app has been amazing, getting specific delivery requirements organised. Would recommend and the customer service is excellent.

Dinkins Aquatic Gardens

Mar 07, 2025  on Shopify

Fantastic experience so far, the dev team is extremely communicative and helpful, even customizing the app to meet our needs better. I honestly couldn't be happier.

The Fat Butcher

Feb 26, 2025  on Shopify

I love this app, we have been using and tested other delivery date pickers for past 18 months, but this is way ahead. The support from Daniel and Alex is brilliant, they help us with new features that we want to do which helps us grow and give a better customer experience. Nothing is an issue and they come back asap night and day. I would highly recommend this app and the guys.

Bamboi

Feb 18, 2025  on Shopify

Flare is exactly the app we were looking for. The nice thing about Flare is that we don't have to make a custom integration with our 3PL, and it is easy to set up. I spent a very long time looking for a solution in Shopify because we had this for our Wordpress website as well. Solution found with Flare so. I asked if the style could be adjusted a bit, and then I was helped the same day. They are very quick, and friendly.

Boxed By G

Jan 31, 2025  on Shopify

very good experience, had a bit of trouble and customer support was able to help straight away and very quickly. Highly recommend, thank you Daniel again for your help

Plenish Drinks

Jan 19, 2025  on Shopify

Daniel, Alex & the team have been amazing throughout the set up of the app. They have also added additional features to allow us to give our customers a more bespoke delivery experience - 10/10 for communication too! Businesses who have specific shipping requirements should definitely use Flare!

Just Nourish

Jan 19, 2025  on Shopify

This app has made a huge difference to our business and the support has been really great to get it set up and work through the nuances of my business. We've had great feedback from our customers too.

Sourdough Mikate

Jan 15, 2025  on Shopify

Alex was great. so hopeful and friendly and patient most of all as I had so many questions and comments. He resolved my issue so quickly. Couldn't recommend them enough

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