AI Chatbot: Streamline customer support, customize interactions, and enhance store experience.
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Website Support Portal Privacy policy Tutorial FAQ DocumentAI Chatbot adds a storefront chat widget and admin app to answer shopper questions using your order information and knowledge sources (FAQs, policies). Configure greeting, tone, and fallback; set confidence rules and handoff to your team when needed. Review conversations in admin, update knowledge content, and control what the bot can access.
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