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DeepThink: AI Chatbot

Develop by Shopify
Free plan available

AI Chatbot: Streamline customer support, customize interactions, and enhance store experience.

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About DeepThink: AI Chatbot

Launched Feb 24, 2026

Categories

Chat

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI chatbot for your store—answers order/policy questions immediately using your content.

AI Chatbot adds a storefront chat widget and admin app to answer shopper questions using your order information and knowledge sources (FAQs, policies). Configure greeting, tone, and fallback; set confidence rules and handoff to your team when needed. Review conversations in admin, update knowledge content, and control what the bot can access.

AI Chatbot adds a storefront chat widget and admin app to answer shopper questions using your order information and knowledge sources (FAQs, policies). Configure greeting, tone, and fallback; set confidence rules and handoff to your team when needed. Review conversations in admin, update knowledge content, and control what the bot can access. more
  • Answer order, shipping, and return questions instantly with AI, LLM, RAG
  • Customize FAQ and policy content so replies match your store wording.
  • Tag conversations (e.g., need decision) and collect customer emails for order

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