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Customer reviews: MAPPY: Store Locator & Maps

Develop by Tech Arms

Reviews (176)

Overall rating
4.9

What Merchants Think

The general consensus among merchants using the "MAPPY: Store Locator & Maps" app is overwhelmingly positive. Users have found the app to be user-friendly, effective, and fast-loading. Many have praised the app's intuitive interface and the ease with which it integrates Google Maps directions, making it suitable for showcasing retail stores and dealer locations. A recurring highlight is the exceptional customer support, particularly mentioning team members like Elio, Jena, and Mabel. Merchants feel that the support team is responsive, efficient, and willing to accommodate custom requests, greatly enhancing their overall experience.

Key Strengths

  • Exceptional customer support, often highlighting responsiveness and expertise of specific team members like Jena, Elio, and Mabel.
  • Easy integration with Google Maps for directions and location services.
  • Smooth and fast-loading interface.
  • Easy setup and installation process.
  • High level of customization to fit store themes and specific needs.

Common Concerns

  • Issues with bulk import functionality, specifically with CSV file uploads.
  • Time zone differences that may delay real-time support for some users.

Final Thoughts

Overall, "MAPPY: Store Locator & Maps" is highly regarded by its users for its robust features and outstanding customer support. While the app meets most user requirements splendidly, minor hiccups such as bulk import issues and occasional time zone-related support delays exist. Despite these, the app remains a valued tool for merchants looking to enhance their store's location services and customer experience.

Idoneus Sports

Apr 26, 2025  on Shopify

Had an issue with the app, within 2 minutes from the support team I was back up and running. I had no idea how to fix it but the support team knew how to direct me and were patient with someone that isn't the greatest with tech. Thanks to Elio for the save!

Näz

Apr 22, 2025  on Shopify

Great app and amazing customer service!

La Pépite Givrée

Apr 16, 2025  on Shopify

Mabel et Sean on été génial, mon problème a été régler en 2 secondes ! Merci

Daisy London

Apr 15, 2025  on Shopify

Great app which was easy to use. Spoke to the developers about some custom design and colour which they responded and assisted very quickly. Highly recommend

Wave 3 Matcha

Apr 15, 2025  on Shopify

swimmingpoolshop

Apr 14, 2025  on Shopify

Super quick and friendly support team! Shoutout to Elio & Sean, you guys were great!

LIBRA FINE ARTS

Apr 12, 2025  on Shopify

Excellent service from Mabel. Managed to customise my map to match my themes.

Kiperin

Apr 09, 2025  on Shopify

BSS Commerce'den Elio. Tüm Sorumlarıma ve problemlerime hızlıca cevap verip birçok sorunumu çözdü mesai mefhumu gözetmeksizin.Çok teşekkür ediyorum

Vueroid Dashcams

Apr 08, 2025  on Shopify

Very nice and easy to use store locator app. Support is human and replies immediately even if I only used the free version. Will consider subscribing soon. Awesomeness!

APACHE STAR

Apr 07, 2025  on Shopify

They’ve done an incredible job customizing the map for us and I can highly recommend. Everything works perfectly, looks nice and the support is great and very helpful.

Hatoya

Apr 07, 2025  on Shopify

Great customer service! They are very flexible, quick, and friendly. The service itself is amazing, too.

Dark Energy

Apr 04, 2025  on Shopify

Great app, would highly recommend.

Euro Shoe House

Mar 25, 2025  on Shopify

Very great customer service

RSG Off Road

Mar 20, 2025  on Shopify

Easy to navigate.

Frittos & Co.

Mar 18, 2025  on Shopify

Great app with excellent customization options, Highly recommended!

Geofix AB

Mar 17, 2025  on Shopify

Snabb och bra hjälp

Sodee Pop

Mar 14, 2025  on Shopify

Excited to use this app on my website. I had troubles setting it up, but their team was able to take over and get it done for me. They were great to work with! However, it took time (2 days) to get through to someone on their "live chat". We ended up communicating through email, which was just fine and got the job done. I was grateful for their help! Overall good experience and the map feature looks good. Great prices too

Kifaru Intl

Mar 12, 2025  on Shopify

great

Mo&Co

Mar 07, 2025  on Shopify

MAPPY was super easy to install and setup, even for a Shopify novice. The support team are really helpful and work with you to make sure you're happy with the customisations made - free of charge! It offers a great, professional solution for showcasing stockists.

Illuminart

Mar 05, 2025  on Shopify

Very nice app, relatively easy to set up if instructions are followed. Had an issue with the map not showing on the desktop view but the support team very quickly sorted it for me.

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