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Customer reviews: Dadao Product Reviews&Referral

Develop by Deep Flow

Reviews (262)

Overall rating
4.8

What Merchants Think

The feedback for "Dadao Product Reviews & Referral" is generally positive among merchants who appreciate its user-friendliness and effective customer support. Many users highlight the ease of use and the app's efficiency in managing reviews, although there are some concerns regarding the need for further improvements in functionality.

Key Strengths

  • Exceptional customer support and prompt problem resolution.
  • Easy to use and well-designed interface.
  • Fair pricing and offers many features even in the free version.
  • Effective in transferring and syncing reviews, especially from platforms like Amazon.
  • Automated marketing features enhance user experience.

Common Concerns

  • Some users experienced issues with new updates affecting review editing capabilities.
  • Occasional reports of website performance slowing down due to the app.
  • Challenges with the app's integration, particularly after updates.
  • Complaints about the reliability of review import and management features.
  • Reports of negative experiences with customer support, although less common.

Final Thoughts

Overall, "Dadao Product Reviews & Referral" is perceived as a strong tool for managing product reviews, with high praise for its ease of use and outstanding customer service. While the app is generally well-received, there are areas for improvement, particularly in ensuring consistent performance and functionality. It remains a popular choice for many merchants, especially those looking for a cost-effective solution with reliable support.

Ohjewel

Jul 10, 2024  on Shopify

Been using Dadao for about 1 years, this is our first review. Recently, we were having some issues integrating the reviews widget into an updated theme, and there were some code changes I was unable to spot or make on my own. Kelvin assisted promptly and got the issue solved in a few hours, great support there from Dadao.

YASEN

Jun 26, 2024  on Shopify

Very good app. When I encountered a problem, the seller solved it for me immediately. Thank you very much.

TBMPOY

Jun 17, 2024  on Shopify

The service attitude is very good, and the customer service can solve the problem of module incompatibility in a timely manner. The setting of customer reviews is very good and perfect, five-star recommendation.

PEACH Tattoo Supply

Jun 13, 2024  on Shopify

Really nice support and customer service,I really like the feature that shows influencer's post regarding our product which can enhance conversion rate

Voniko Shop

Jun 06, 2024  on Shopify

I install it for importing reviews from other platform. It's easy to use. The tech support is on point - super quick to respond and really helpful.

MantelHub

May 23, 2024  on Shopify

There was a problem with a function during use, and the customer service quickly helped me solve the problem.

Socofy

May 21, 2024  on Shopify

Very excellent review tool, not only helped me to achieve user reviews, but also sync the reviews to the adverts to achieve the efficiency of the adverts

Personalisr Au

Apr 17, 2024  on Shopify

So far this is one of the better review apps I have used, however even with the paid version now, you cannot edit reviews anymore. ?? When first installed I was able to so not sure why it changed. Due to this, I will probably uninstall it and try yet another app.

xtc-jewelry

Apr 13, 2024  on Shopify

Excellent app and it works like a dream, Just one click and the rest the app does it itself. Wonderful app for every website. I Love it.

SalesWorm Co

Mar 26, 2024  on Shopify

Slows down the website extremely, and lately is not loading at all at the end. I could say that my website was 10 times slower than before in full loading. Also always you have to add the reviews manually because they will never load, each time you check the app and its performance on your page.

My Store

Feb 18, 2024  on Shopify

the app works great, i do wish that i could upload my own batch of reviews and that i manually could change the start rating number. Also editing reviews is not possible on the free version, it used to be possible before. i wish that feature would come back. for the rest 10/10 app!

My Store

Jan 09, 2024  on Shopify

Worst review app , reviews getting vanished automatically and coming back again resulting in revenue losses , and there support team is pathetic never responds never replies . Seeing this issues with my multiple stores. I am even their paid customer still they provide such low rated service Don't use this app at all

Charmkit Italy

Dec 13, 2023  on Shopify

It's really easy to use, the review function is very complete, and the automated marketing is also very good.

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