What Merchants Think

Merchants generally have a very positive opinion of "Helium Customer Fields". The app is appreciated for its functionality and ease of use, especially in setting up forms and collecting custom data. The customer support receives frequent praise for being responsive and helpful, with many users highlighting instances of the team going above and beyond to assist. Overall, users express satisfaction and trust in the app's utility and the company's integrity.

Key Strengths

• Easy form setup and customization for collecting customer data.
• Streamlined and automated processes to enhance efficiency and reduce errors.
• Responsive and knowledgeable customer support team.
• Flexibility to integrate and work alongside Shopify Flow and other tools.
• User-friendly interface and smooth operation.
• Valuable for B2B companies needing customer verification and input forms.

Common Concerns

• Some features could be available for free through Shopify Flows.
• Higher cost compared to some alternatives, though justified by superior support and functionality.
• Feedback suggests there could be areas of improvement related to Shopify Plus limitations.

Final Thoughts

"Helium Customer Fields" is well-received by merchants for its user-friendliness, robust features, and exceptional customer service. While there are minor concerns about cost and redundant features with Shopify Flows, the app's benefits and the support team's integrity make it a strong choice for businesses looking to enhance their customer input processes. Its ability to efficiently handle complex B2B requirements further solidifies its standing as a valuable tool for e-commerce platforms.