Customerflo: Review & Rewards

Develop by Shopify

$67-$297

/ Month

14 Days Free Trial

Boost customer engagement through rewards, deals and reviews

Quick re-order

Centralized profile

Leave reviews

Earn rewards

Send deals

About Customerflo: Review & Rewards

Launched Dec 12, 2022

Built by Shopify

Address

4010 W San Luis St, Tampa, FL, 33629, US

Website Support Portal Privacy policy Tutorial FAQ Document

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ZB: Facebook & Messenger Chat

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Support your customers quickly using Facebook Live Chat.

Description

Boost revenue using deals, reviews, rewards, re-order and more. Turn visitor into loyal customers

Customerflo increases LTV and brand loyalty by allowing your customers to do everything in a single place: re-order quickly, leave a review, contact your support team, and activate loyalty and rewards. Your customers will login to a centralized customer profile to see previous orders (and reorder them) as well as leave reviews. You can also let them earn rewards or send them a special deal of the week (similar to an email campaign). Customerflo also works with Print on Demand Merchants

Allow Customers to quickly review previous orders and re-order them.
Offer loyalty and rewards to customers in a face and centralized area
Collect and publish reviews and make it easier for customers to leave reviews

Pros

Centralized platform for customer engagement, allowing users to access various features in one place
Facilitates quick re-ordering, increasing convenience for customers
Enables customers to leave and view reviews easily, boosting transparency and trust
Incorporates loyalty and rewards programs, which can enhance customer retention and brand loyalty
Supports Print on Demand Merchants, broadening its applicability to a variety of business models
Offers tools akin to email campaigns for sending special deals, enhancing marketing reach

Cons

Potential overlap with existing systems if a business already uses different solutions for loyalty or reviews
The app's success heavily depends on customer adoption and engagement, which might vary
Managing customer data centrally may raise privacy concerns for some customers
If the app isn't fully integrated with a business's existing systems, it may require additional setup or adaptations
The functionality related to Print on Demand Merchants may not be relevant to all businesses