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Address validation to prevent shipping and delivery failures Show more

Address Validator Plus is a powerful app designed to enhance customer satisfaction and logistical efficiency by ensuring accurate shipping addresses. Often, customers accidentally provide incorrect address details, such as missing apartment numbers or invalid house numbers, leading to costly delivery failures and unhappiness. This app automatically checks addresses against established rules, rectifying misinformation before customers leave the store side, particularly on the Thank You Page, preventing potential shipping issues. The app reduces the likelihood of revenue loss from refunds, reshipping costs, and decreases the volume of customer service inquiries. Address Validator Plus effectively handles undeliverable address scenarios, including PO boxes, military addresses, and unusual zip codes, ensuring all deliveries are possible. Users can tailor the address prompts and app messaging to align with their store's design and brand, offering a seamless integration with express checkouts like ApplePay, GooglePay, and PayPal Express. With easy setup and no coding required, the app works flawlessly on both mobile and desktop devices, providing a smooth and reliable experience for online retailers.
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Easy setup
Customizable prompts
Express checkout support
Validates addresses
Fixes shipping issues
Automatic address prompts

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
  • $9.99-$89.99 / Month
  • Free Plan Available
3 Reviews

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
  • $17-$27 / Month
  • 4 Days Free Trial
9.1
61 Reviews

Accept quote requests from customers and send custom proposals Show more

Quotify is the ultimate solution for enhancing your online shopping experience by facilitating seamless custom quote requests for any product. Designed to align with your unique business model, Quotify allows customers to easily request quotes, streamlining your sales process with a customizable flow. The app efficiently gathers essential customer information and enables you to send personalized proposals, helping you close deals faster. With the integration of Google Analytics, Quotify provides valuable insights for optimizing your quote funnel, while Zapier integration ensures streamlined automation. The app supports unlimited quote requests, ensuring you never miss a chance to secure a sale. Furthermore, Quotify is easily translatable into your preferred languages and effortlessly converts accepted proposals into orders, upgrading your e-commerce quote strategy with efficiency and ease.
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Multi-language support
Zapier integration
Custom quote requests
Automatic order conversion
Tailored quote flow
Personalized proposals

Automate data subject access requests. Show more

Transcend is a powerful app designed to automate data subject requests within the Shopify platform, providing efficient data management and privacy compliance. By leveraging unique customer IDs, Transcend excels in surfacing all personal data associated with an end customer, facilitating the creation of comprehensive data subject access reports. The app also offers seamless deletion capabilities, enabling businesses to remove all personal data related to an end customer and confirming the deletion through an API. Furthermore, Transcend enhances customer privacy by identifying customers through their unique IDs and globally removing them from any communication channels upon request. This ensures that Shopify merchants can maintain compliance with privacy regulations while fostering trust with their customers. Easy to integrate and highly efficient, Transcend is an essential tool for modern Shopify merchants aiming to manage data requests effortlessly.
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Automate privacy requests
Data report generation
Personal data deletion
Communication opt-out
  • $7.99 / Month
  • Free Plan Available
(1/5)
3 Reviews

Streamline quote requests for personalized shopping and stronger B2B relationships. Show more

Request Quote for Stores is a streamlined solution for e-commerce businesses aiming to enhance their quote management and customer engagement. This app allows you to easily track and manage all quote requests in one centralized location, ensuring no sales opportunities are overlooked. By capturing essential contact details, businesses can effectively nurture potential customers through strategic follow-ups, increasing conversion rates. Ideal for B2B retailers and service providers with customizable or complex products, the app facilitates customer inquiries and negotiations before purchase, offering a personalized shopping experience. Whether dealing with bulk orders or variable pricing, Request Quote for Stores provides the flexibility customers need to inquire without commitment. The user-friendly dashboard simplifies the review, management, and response process for quote requests, equipping sales teams with vital information to close deals efficiently. Enhance your e-commerce strategy and improve sales processes with this essential tool designed to boost customer relationships and drive conversions.
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Quote management
Customer nurturing
Enhanced b2b experience

a GitHub Action that automates pull requests and summarizes code changes. Show more

AutoPR is a robust GitHub Action specifically engineered to enhance the development process by automating the generation of pull requests. It intelligently summarizes codebase changes, offering developers a clear overview of modifications, and allows for customizable options such as selecting a base branch and setting specific workflow triggers. By integrating AI technology, AutoPR assists developers, project managers, and DevOps engineers in keeping their codebase clean and organized, reducing the need for manual oversight and intervention. This results in heightened productivity and efficiency in software development tasks. AutoPR serves as a vital tool in modern development environments, ensuring seamless collaboration and continuous integration. With its user-friendly setup, teams can focus more on creating and innovating rather than managing routine tasks.
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Automates pull requests
Summarizes code changes
Customizable branch selection
Workflow triggers

Streamline B2B inquiries with quote requests and seamless communication.

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
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Real-time alerts
24/7 customer support
Customizable behavior

Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.
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Natural language understanding
Autonomous ai agent
Conversational responses
24/7 service operation
Handles service issues
Escalates complex cases
  • $49.99-$499.99 / Month
  • Free Plan Available
8.9
142 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.
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Automated responses
Quick setup
Product recommendations
Promotions automation
Human-like interactions
Sales chatbots

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
Get App

Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.
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Upgrade consultation
Simulated upgrade
Personalized analysis
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
(2.9/5)
16 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests
  • $4.99 / Month
  • 14 Days Free Trial
9.1
6 Reviews

Give your customers the ability to easily edit their orders. Show more

Codify - Order Edit is an innovative app designed to enhance customer satisfaction by allowing shoppers to modify their order details effortlessly before fulfillment. With options to change order items, adjust quantities, and update the shipping address, this app ensures customers receive their purchases exactly as intended. Retailers can further personalize the experience by setting time limits for order updates and controlling which shipping address fields are mandatory or editable. Additionally, Codify offers an automatic refund feature if the revised order total is lower, streamlining the process for merchants and reducing manual efforts. Businesses can also customize various labels and texts to align with their brand voice, ensuring a seamless integration with their existing customer service approach. This app represents a perfect blend of flexibility and convenience for both customers and store owners, improving overall shopping satisfaction.
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Edit order details
Change shipping address
Set order update time limits
Automatic refunds for reduced totals
Customizable labels and text
Editable variant and quantity

Smarter Returns: Save with PUDO & Enhance Customer Experience Show more

PUDO Returns revolutionizes the way e-commerce brands manage their returns by offering a seamless, integrated solution within the Shopify platform. Designed for flexibility and cost-effectiveness, PUDO allows merchants to effortlessly track return requests and generate return labels or QR codes with ease. By leveraging a vast network of PUDOpoint counters across Canada, conveniently situated near customers, the app ensures streamlined returns that not only cut down on shipping costs but also enhance customer satisfaction. PUDO’s strategic integration simplifies the return logistics, providing a straightforward and efficient experience for both merchants and shoppers. Ideal for national e-commerce brands, PUDO Returns guarantees an optimized returns process, reinforcing trust and reliability in customer service. Partner with PUDO to transform your returns into a hassle-free, efficient system that ultimately boosts your bottom line.
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Seamless integration
Generate labels
Track returns
Manage requests
Utilize counters

Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.
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Cod verification
Mobile app
Manual customer contact
Single-click actions
Call/sms/email support
Whatsapp reviews
  • $4.99 / Month
  • 3 Days Free Trial

Add custom fields at checkout for customer instructions. Show more

Field Flex is a versatile app designed to enhance the checkout experience by allowing merchants to add custom fields for customers to input specific instructions or preferences during their purchase. By facilitating clear communication between merchants and customers, the app helps ensure order accuracy and increases customer satisfaction. Ideal for stores that require additional customer input, Field Flex simplifies the process, making it easy for customers to detail their shipping preferences, special requests, or any other necessary information before completing an order. The app boasts easy setup and seamless integration with the Shopify Plus checkout process, making it a valuable tool for store owners. Furthermore, Field Flex offers customizable fields, allowing merchants to tailor the checkout experience according to their store's specific needs and branding. With Field Flex, your store can deliver a more personalized and efficient shopping experience, benefiting both you and your customers.
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Easy shopify integration
Custom fields checkout
Specific instructions

Instantly answer customer queries with optimized, convenient, site-wide FAQs. Show more

FAQ by Smartarget is a powerful tool designed to enhance customer experience by providing immediate answers to common questions as soon as visitors land on your website. By addressing frequently asked questions upfront, it builds customer trust and confidence, thereby accelerating the purchasing decision. This app allows businesses to present vital information across all pages, significantly reducing the dependency on customer support and preserving team resources. It includes features such as question and answer sections, direct links to relevant pages, and accessible contact information for personalized assistance if needed. Seamlessly optimized for both desktop and mobile use, FAQ by Smartarget ensures that your customers get the information they need quickly and efficiently, no matter where they are. Enhance your customer interactions by making their most pressing questions easily accessible, streamlining their journey on your site.
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Link integration
Reduce support requests
Site-wide faqs
Enhanced trust
Optimized display
  • $180-$210 / Month
7.5
27 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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