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Address validation to prevent shipping and delivery failures Show more

Address Validator Plus is a powerful app designed to enhance customer satisfaction and logistical efficiency by ensuring accurate shipping addresses. Often, customers accidentally provide incorrect address details, such as missing apartment numbers or invalid house numbers, leading to costly delivery failures and unhappiness. This app automatically checks addresses against established rules, rectifying misinformation before customers leave the store side, particularly on the Thank You Page, preventing potential shipping issues. The app reduces the likelihood of revenue loss from refunds, reshipping costs, and decreases the volume of customer service inquiries. Address Validator Plus effectively handles undeliverable address scenarios, including PO boxes, military addresses, and unusual zip codes, ensuring all deliveries are possible. Users can tailor the address prompts and app messaging to align with their store's design and brand, offering a seamless integration with express checkouts like ApplePay, GooglePay, and PayPal Express. With easy setup and no coding required, the app works flawlessly on both mobile and desktop devices, providing a smooth and reliable experience for online retailers.
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Easy setup
Customizable prompts
Express checkout support
Validates addresses
Fixes shipping issues
Automatic address prompts

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
  • $17-$27 / Month
  • 4 Days Free Trial
9.2
65 Reviews

Accept quote requests from customers and send custom proposals Show more

Quotify is the ultimate solution for enhancing your online shopping experience by facilitating seamless custom quote requests for any product. Designed to align with your unique business model, Quotify allows customers to easily request quotes, streamlining your sales process with a customizable flow. The app efficiently gathers essential customer information and enables you to send personalized proposals, helping you close deals faster. With the integration of Google Analytics, Quotify provides valuable insights for optimizing your quote funnel, while Zapier integration ensures streamlined automation. The app supports unlimited quote requests, ensuring you never miss a chance to secure a sale. Furthermore, Quotify is easily translatable into your preferred languages and effortlessly converts accepted proposals into orders, upgrading your e-commerce quote strategy with efficiency and ease.
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Multi-language support
Zapier integration
Custom quote requests
Automatic order conversion
Tailored quote flow
Personalized proposals

Automate data subject access requests. Show more

Transcend is a powerful app designed to automate data subject requests within the Shopify platform, providing efficient data management and privacy compliance. By leveraging unique customer IDs, Transcend excels in surfacing all personal data associated with an end customer, facilitating the creation of comprehensive data subject access reports. The app also offers seamless deletion capabilities, enabling businesses to remove all personal data related to an end customer and confirming the deletion through an API. Furthermore, Transcend enhances customer privacy by identifying customers through their unique IDs and globally removing them from any communication channels upon request. This ensures that Shopify merchants can maintain compliance with privacy regulations while fostering trust with their customers. Easy to integrate and highly efficient, Transcend is an essential tool for modern Shopify merchants aiming to manage data requests effortlessly.
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Automate privacy requests
Data report generation
Personal data deletion
Communication opt-out
  • $7.99 / Month
  • Free Plan Available
(1/5)
2 Reviews

Streamline quote requests for personalized shopping and stronger B2B relationships. Show more

Request Quote for Stores is a streamlined solution for e-commerce businesses aiming to enhance their quote management and customer engagement. This app allows you to easily track and manage all quote requests in one centralized location, ensuring no sales opportunities are overlooked. By capturing essential contact details, businesses can effectively nurture potential customers through strategic follow-ups, increasing conversion rates. Ideal for B2B retailers and service providers with customizable or complex products, the app facilitates customer inquiries and negotiations before purchase, offering a personalized shopping experience. Whether dealing with bulk orders or variable pricing, Request Quote for Stores provides the flexibility customers need to inquire without commitment. The user-friendly dashboard simplifies the review, management, and response process for quote requests, equipping sales teams with vital information to close deals efficiently. Enhance your e-commerce strategy and improve sales processes with this essential tool designed to boost customer relationships and drive conversions.
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Quote management
Customer nurturing
Enhanced b2b experience

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
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Real-time alerts
24/7 customer support
Customizable behavior
  • $49.99-$499.99 / Month
  • Free Plan Available
9
144 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.
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Automated responses
Quick setup
Product recommendations
Promotions automation
Human-like interactions
Sales chatbots

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
Get App

Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores.

Upgrade consultation
Simulated upgrade
Personalized analysis
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
(3.6/5)
33 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests
  • $4.99 / Month
  • 14 Days Free Trial
9.1
7 Reviews

Give your customers the ability to easily edit their orders. Show more

Codify - Order Edit is an innovative app designed to enhance customer satisfaction by allowing shoppers to modify their order details effortlessly before fulfillment. With options to change order items, adjust quantities, and update the shipping address, this app ensures customers receive their purchases exactly as intended. Retailers can further personalize the experience by setting time limits for order updates and controlling which shipping address fields are mandatory or editable. Additionally, Codify offers an automatic refund feature if the revised order total is lower, streamlining the process for merchants and reducing manual efforts. Businesses can also customize various labels and texts to align with their brand voice, ensuring a seamless integration with their existing customer service approach. This app represents a perfect blend of flexibility and convenience for both customers and store owners, improving overall shopping satisfaction.
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Edit order details
Change shipping address
Set order update time limits
Automatic refunds for reduced totals
Customizable labels and text
Editable variant and quantity

Smarter Returns: Save with PUDO & Enhance Customer Experience Show more

PUDO Returns revolutionizes the way e-commerce brands manage their returns by offering a seamless, integrated solution within the Shopify platform. Designed for flexibility and cost-effectiveness, PUDO allows merchants to effortlessly track return requests and generate return labels or QR codes with ease. By leveraging a vast network of PUDOpoint counters across Canada, conveniently situated near customers, the app ensures streamlined returns that not only cut down on shipping costs but also enhance customer satisfaction. PUDO’s strategic integration simplifies the return logistics, providing a straightforward and efficient experience for both merchants and shoppers. Ideal for national e-commerce brands, PUDO Returns guarantees an optimized returns process, reinforcing trust and reliability in customer service. Partner with PUDO to transform your returns into a hassle-free, efficient system that ultimately boosts your bottom line.
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Seamless integration
Generate labels
Track returns
Manage requests
Utilize counters
  • $4.99 / Month
  • 3 Days Free Trial

Add custom fields at checkout for customer instructions. Show more

Field Flex is a versatile app designed to enhance the checkout experience by allowing merchants to add custom fields for customers to input specific instructions or preferences during their purchase. By facilitating clear communication between merchants and customers, the app helps ensure order accuracy and increases customer satisfaction. Ideal for stores that require additional customer input, Field Flex simplifies the process, making it easy for customers to detail their shipping preferences, special requests, or any other necessary information before completing an order. The app boasts easy setup and seamless integration with the Shopify Plus checkout process, making it a valuable tool for store owners. Furthermore, Field Flex offers customizable fields, allowing merchants to tailor the checkout experience according to their store's specific needs and branding. With Field Flex, your store can deliver a more personalized and efficient shopping experience, benefiting both you and your customers.
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Easy shopify integration
Custom fields checkout
Specific instructions

Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.
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Cod verification
Mobile app
Manual customer contact
Single-click actions
Call/sms/email support
Whatsapp reviews

Instantly answer customer queries with optimized, convenient, site-wide FAQs.

  • $180-$210 / Month
7.7
27 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
  • $21-$61 / Month
  • Free Plan Available
  • 7 Days Free Trial

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions
  • $2.99-$29.99 / Month
  • 15 Days Free Trial
7.5
14 Reviews

Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.
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Hide pricing details
Dynamic rfq form
Quote-to-order conversion
Customize rfq button
Backend request processing
  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
51 Reviews

“Request a Quote” button with custom contact form. Hide prices Show more

Dealia ‑ Request Quotes is a versatile app designed to enhance your e-commerce strategy by allowing you to hide product prices and the “Add to Cart” button, replacing them with a “Get a Quote” feature. This tool facilitates personalized customer interaction by enabling shoppers to request quotes via a custom-built quotation form. You'll receive immediate notifications for new quote requests via email, ensuring a swift response. The app's Deal Room feature encourages a seamless negotiation process, allowing you to send quotes, accept, reject, or counteroffer. By understanding customer demand and gathering valuable feedback, Dealia helps you optimize your sales strategy and customer satisfaction. Additionally, the app supports bulk orders, empowering customers to negotiate for better prices. Quotes can be sent with a payment link, enabling instant payments upon acceptance, streamlining your sales process.
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Email notifications
Bulk ordering
Hide product prices
Custom contact form
Negotiate via deal room
Automatic payments
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