Shopify Customer Reviews App Review: Features & User Feedback

Customer reviews: Google Reviews by TrustSync

The Shopify Customer Reviews app helps merchants collect and display authentic customer feedback to build trust and drive sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (48)

Overall rating

5

38
4
3
2
1

What Merchants Think

The overall feedback from merchants regarding "Google Reviews by Trust.Sync" is highly positive. Users commend its simplicity and effectiveness in gathering reviews, as well as its outstanding customer service. The app is frequently noted for its ease of setup and immediate positive impact on business. Several users praise the support received from Trust.Sync's team members, notably Amit, Florence, and Leo.

Key Strengths

Exceptional customer support and service
Easy setup and user-friendly interface
Effective at gathering reviews quickly
Helpful guidance and support from staff
Free version with beneficial features

Common Concerns

Limited specific concerns mentioned in reviews
Some users suggest they wish they had discovered the app sooner

Final Thoughts

"Google Reviews by Trust.Sync" is highly recommended by its users, with strong emphasis on its effectiveness and the quality of customer service. The app is recognized as a valuable tool for enhancing social proof and improving business visibility through easy integration and swift operation.

My Store

Dec 09, 2025 on Shopify

Rated five Stars I am tremendous satisfied with the support, advice and knowledge imparted to me by Jen. Thanks for assisting and grateful for the time and effort shared.

Misthere K. - All rights reserved

Dec 08, 2025 on Shopify

i'm very satisfied with the app.

Sunny Sea Glass Jewelry

Nov 20, 2025 on Shopify

If you are looking for a simple, automated way to boost your social proof and get more reviews, this is the app to use. It's not just about the star rating; it genuinely helps improve our SEO and traffic from customer reviews. Their customer service has also been excellent."

Mein Shop

Nov 18, 2025 on Shopify

I am pleased.

GeePAC Trend

Nov 08, 2025 on Shopify

Was a great help and walked me through the process.

The Peppermint Room

Nov 02, 2025 on Shopify

Ashikur assisted me in checking keyword SEO. He was very helpful.

OddPlanPrint

Oct 30, 2025 on Shopify

This app is very easy and convenient. I think it will help a lot.

Heights Jewelers

Oct 28, 2025 on Shopify

Ashikar is phenominal. He is patient, cooperative and most heopful to this inexperienced user. Kudos for having himon your team

Paramount Scents

Oct 28, 2025 on Shopify

I have no complaints! It was easy and set up and very straightforward. An amazing experience.

MIROMI - Swiss Essentials GmbH

Oct 22, 2025 on Shopify

Bis auf den ersten Blick zufrieden.

AutoCap Solutions

Sep 11, 2025 on Shopify

Tracy was exceptional in handling our request and made sure everything was up and running smoothly.

Terror's TCG

Aug 14, 2025 on Shopify

Works as it should . great customer service

SOLINVICTUS

Aug 09, 2025 on Shopify

Easy to Use and Helpful for Collecting Reviews I’ve recently installed the TrustSync app, and it has been very straightforward to set up. The interface is user-friendly, making it simple to collect and manage customer reviews. This app has helped improve customer trust and boosted my store’s credibility. Looking forward to using it more and seeing great results!

2UniqueDesigns

Aug 01, 2025 on Shopify

Totally a game changer and excellent customer service for issues.

UpstorePlus

Jul 01, 2025 on Shopify

Best app to use. Great support by Florence. She helped and resolved my queries to my satisfaction.

Fitness Fusion

Jun 21, 2025 on Shopify

I would express my sincere satisfaction of the tremendous support that I got promptly from the customer service team. They were completely helpful, responsive and cooperated with me on all the steps of the way, Especially Loren, who was honestly open to process any inquiry of mine.

AnyShape.Apparel

Jun 06, 2025 on Shopify

Nice app with a very supportive team. Love this.

6 Brothers Services LLC

Jun 03, 2025 on Shopify

Ashik, was a great help to me and make everything easy and simple for me. I love this app!

BillboardFlex

Apr 10, 2025 on Shopify

They happily fixed my issue quickly !

Exile Skimboards

Mar 28, 2025 on Shopify

Easy to use, and great customer service!