Shopify Customer Reviews App Review: Features & User Feedback

Customer reviews: Google Reviews by Trust.Sync

The Shopify Customer Reviews app helps merchants collect and display authentic customer feedback to build trust and drive sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (40)

Overall rating

5

25
4
3
2
1

What Merchants Think

The overall feedback from merchants regarding "Google Reviews by Trust.Sync" is highly positive. Users commend its simplicity and effectiveness in gathering reviews, as well as its outstanding customer service. The app is frequently noted for its ease of setup and immediate positive impact on business. Several users praise the support received from Trust.Sync's team members, notably Amit, Florence, and Leo.

Key Strengths

Exceptional customer support and service
Easy setup and user-friendly interface
Effective at gathering reviews quickly
Helpful guidance and support from staff
Free version with beneficial features

Common Concerns

Limited specific concerns mentioned in reviews
Some users suggest they wish they had discovered the app sooner

Final Thoughts

"Google Reviews by Trust.Sync" is highly recommended by its users, with strong emphasis on its effectiveness and the quality of customer service. The app is recognized as a valuable tool for enhancing social proof and improving business visibility through easy integration and swift operation.

2UniqueDesigns

Aug 01, 2025 on Shopify

Totally a game changer and excellent customer service for issues.

UpstorePlus

Jul 01, 2025 on Shopify

Best app to use. Great support by Florence. She helped and resolved my queries to my satisfaction.

Fitness Fusion

Jun 21, 2025 on Shopify

I would express my sincere satisfaction of the tremendous support that I got promptly from the customer service team. They were completely helpful, responsive and cooperated with me on all the steps of the way, Especially Loren, who was honestly open to process any inquiry of mine.

AnyShape.Apparel

Jun 06, 2025 on Shopify

Nice app with a very supportive team. Love this.

6 Brothers Services LLC

Jun 03, 2025 on Shopify

Ashik, was a great help to me and make everything easy and simple for me. I love this app!

BillboardFlex

Apr 10, 2025 on Shopify

They happily fixed my issue quickly !

Exile Skimboards

Mar 28, 2025 on Shopify

Easy to use, and great customer service!

Bao Aquarium

Mar 06, 2025 on Shopify

Trust.Sync is a Great app, and we have a great customer support with Florence. I recommend

Supermarket Italy

Nov 19, 2024 on Shopify

Customer service is always quick and helpful

Healing Lotus Shop

Nov 19, 2024 on Shopify

Amit was Great! He explained all of my concerns. He also suggested great apps I should install and helped me through it to grow my page. He is the Best! Super friendly and Kind. Loved his Service will be requesting him in the future. He is Awesome!

Caravan of Stones

Oct 08, 2024 on Shopify

Great support. Fast access and helped me set up really quickly. Thanks Amit

Ironbridge GT

Jul 15, 2024 on Shopify

Great app for business and very lovely customer support , highly recommended

Ironbridge & Sons Ltd

Jul 15, 2024 on Shopify

Good app, good support. Florence was very helpful

Sensory Circle

May 15, 2024 on Shopify

Customer Service is Fantastic. Helped with the setup. App is Fantastic, Already seeing reviews 5 min after activating it. Wish I knew about this a long time ago

A1 FINE ART

Apr 21, 2024 on Shopify

Sensory Classroom

Apr 13, 2024 on Shopify

Super helpful! Get 100 emails a month for free! Very easy and quick to set up. Works like a charm

Marcie's SubtleCrafts & More

Apr 08, 2024 on Shopify

Clayton Florist: The Florist At Plantation

Mar 17, 2024 on Shopify

Great support. Easy interface.

Kingdom Garb

Mar 03, 2024 on Shopify

Trust.Sync is a GREAT app for adding reviews from different sites. I had the BEST instructor with Amit Paul!! He was professional, polite and extremely knowledgeable about the app! Highly recommend Trust.Sync!!

Cafe-Excellence.fr

Jan 17, 2024 on Shopify

I was able to speak with Florence who was efficient in validating my store and helping me configure the application on Shopify.